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  • BEST CUSTOMER SERVICE ON THE PLANET! MORE GORGEOUS
    Verified Purchase

    I RECEIVED IT FAR MORE BEAUTIFUL THAN I EVEN EXPECTED. MANTLE WAS VERY BADLY DAMAGED SO, I CALLED OVERSTOCK AND THEY WERE VERY EAGER TO REPLACE IT AT NO CHARGE TO ME. I DID NOT EVEN HAVE TO SEND THE DAMAGED ONE BACK THOUGH I HAD IT ALL PACKED UP AND READY TO GO. THEY WERE EVEN GOING TO HAVE UPS COME TO MY DOOR TO PICK IT UP FOR FREE AND AT LAST MINUTE SAID JUST KEEP IT OR GET RID OF IT. WONDERFUL VERY NICE PEOPLE WHO WORK HERE. MY FIRST EXPERIENCE ON OVERSTOCK WAS A DREAM! I RECOMMENDED IT TO MY NEIGHBORS----(-LISTEN CAREFULLY) IF YOUR LIKE ME AND DREADING ANOTHER FREEZING COLD WEEK LONG OR LONGER BLACKOUT DUE TO BAD WEATHER AND HURRICANES DROPPING TEMPS DOWN TO ZERO...THEN GET A GEL FUEL FIREPLACE...THEY "DO" ACTUALLY WARM YOU UP AND WARM A ROOM WELL. YOU'LL APPRECIATE IT COME A WINTER COLD BLACKOUT WITHOUT POWER. THE ELECTRIC FIREPLACES CAN'T WARM YOU UP IN A BLACK OUT. THE FUEL CANS SAY THEY GIVE OFF LOTS OF BTU'S AND REAL CRACKLING SOUND IN A TOTALLLY SAFE AND CONTROLLED SMOKE FREE ENVIORNMENT THAT IT GIVES YOU! READ A REVIEW FOR THIS EXACT STYLE IN THE ELECTRIC AND SOMEONE STATED AT WAS CHEAP LOOKING. I DON'T KNOW WHAT PLANET THEY'RE FROM, BUT THIS IS THE FAR MORE GORGEOUS AND STRONGER EVEN IN PERSON. 20 STARS FOLKS! LOOKS LIKE AN AUTHENTIC VICTORIAN MANTLE EVEN BEFORE YOU PUT THE MIRROR SURROUND ON. IT BLEW ME AWAY.

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    darleens123 October 4, 2013
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