Purchased this desk for my son's room. Desk is compact and allows for different configurations which was the main selling point for us. Arrived in 3 packages, as stated. The main package was very heavy and the corners showed external damage. Although there were specific corner protection, it did not withstand the delivery so we were left with two "wooden" parts that were unuseable. Called the customer service line and the rep asked for our part numbers and told us he would fed ex replacements right away. About a week later, we received the replacement boards and were able to complete assembly. Unfortunately, since we stopped working on it when we noticed the first issue, we didn't realize that one of the metal legs was also damaged (square base that sits on floor) in shipping. My husband was able to bend the crimp out of the base so we can use it without waiting for another replacement. The desk looks solid (and is pretty heavy) but we probably won't move it once we set it in place because it is made completely of MDF (which should not be the main material used in wood furniture but that is another discussion). Also, we will not allow our son to have any drinks around this desk for fear of accidental spills since all of the grooves on the shelving pieces, the notches for the adjustable shelves and the cam holes have exposed MDF. With so much exposed MDF, spills would likely cause it to swell and compromise its stability. Overall, 4 stars for the great customer service, 4 stars for design, 3 for quality of the product.
If you need further help or information please visit our Online Help Center