Purchased this desk for my son's room. Desk is compact and allows for different configurations which was the main selling point for us. Arrived in 3 packages, as stated. The main package was very heavy and the corners showed external damage. Although there were specific corner protection, it did not withstand the delivery so we were left with two "wooden" parts that were unuseable. Called the customer service line and the rep asked for our part numbers and told us he would fed ex replacements right away. About a week later, we received the replacement boards and were able to complete assembly. Unfortunately, since we stopped working on it when we noticed the first issue, we didn't realize that one of the metal legs was also damaged (square base that sits on floor) in shipping. My husband was able to bend the crimp out of the base so we can use it without waiting for another replacement. The desk looks solid (and is pretty heavy) but we probably won't move it once we set it in place because it is made completely of MDF (which should not be the main material used in wood furniture but that is another discussion). Also, we will not allow our son to have any drinks around this desk for fear of accidental spills since all of the grooves on the shelving pieces, the notches for the adjustable shelves and the cam holes have exposed MDF. With so much exposed MDF, spills would likely cause it to swell and compromise its stability. Overall, 4 stars for the great customer service, 4 stars for design, 3 for quality of the product.
Our bed arrived in about 5 weeks in 3 big, heavy boxes. The delivery guy was super nice & professional. One box arrived dented in one corner and left a small imperfection on piece but for the time/hassle to return I over looked it. It took my boyfriend & I 9 hours to assembly. We used both the written directions and a video we found: https://www.bestar.ca/assembly-guide/wall-beds/1-before-the-arrival-of-your-wall-bed/ Using both was VERY helpful, there are no written directions, only pictures. We just completed assembly yesterday so I will try to update a few from now. I'm currently happy with my purchase.
I bought this item for a large room as an extra guest bed. Overall it is exactly as described and is perfect for what I was looking for. The assebly of this item is very simple but requires a good amount of time. I was able to do most of it alone but it does help to have at least 2 people. Alone it took me a few hours to do. It really helps to have tools and general knowledge of puting furniture together. The quality of this bed is very good. The pieces are very heavy but i was able to lift everything on my own to assemble it. The only reason I don't give it 5 stars is do to some damage to parts of the furniture. The packaging was damaged in transit which probably caused some of the damage to the wood inside. It is packed very well though and even with the packing material being damaged the furniture wasn't as bad as it could have been. Most of the damage on the furniture was hidden but there were some big scratches and dents. Overstock was awesome and went out of there way to take care of the issue with no questions. I would highly recommend this item for the price. it is a perfect piece for a guest room and extra storage.
If you need further help or information please visit our Online Help Center
Shop Overstock™ and find the best online deals on everything for your home and your family. We work every day to bring you discounts on new products across our entire store. Whether you're looking for memorable gifts or everyday essentials, you can buy them here for less. Not just anyone’s mobile outlet, your mobile outlet.O.co ® Eziba®