We have been using this icemaker for a couple of years now and it has been amazing. We put the ice cubes into the freezer when the bucket is full if you don't do that then the ice cubes start to melt, but this icemaker has been perfect and we have really gotten a lot of use out of it
The first ice maker arrived broken, the ice would not freeze. We contacted Overstock and they immediately shipped a replacement. As with any appliance, there is a chance of damage in shipping, but the second arrived perfect. We use it almost daily and we all love the ice, especially my children.
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