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  • ineffective return policy
    Verified Purchase

    I purchased 3 lights, and on receipt 2 worked (and looked great), but 1 did not work at all. I contacted and asked about their return policy. It's complicated -- Fill out the forms & pack the item you're returning in a new box. Then drive to the DHL (think 'airport' in MEL), and pay for shipment to the US. The cost of sending back the item was more than I paid for it. End of story: I paid for 3 lights and have 2 lights. What a great deal for (And a bad deal for me.)

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    moondance1 September 12, 2012
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