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Dyson DC28 Animal Upright Vacuum (Refurbished)

by Dyson
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ITEM# 13446242
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Refurbished Item

Any price comparison, including MSRP or competitors' pricing, is to the new, non-refurbished product price. Learn More

ITEM#: 13446242

Pet lovers appreciate the power of the Dyson DC28 Animal Upright Vaccum (Refurbished) when it sucks up animal fur. It has three patented cleaner head technologies and a pneumatic actuator. The high-torque clutch provides more power to the brush bar. All of these features work together to ensure high-powered cleaning of all the floors in your home, regardless of floor type. The quick-draw Telescope Reach wand with its 17-foot reach makes all cleaning a breeze.

  • Dyson's Airmuscle DC28 Animal vacuum is specifically designed for homes with pets
  • Three patented cleaner head technologies combine for all your floor care needs
  • Airmuscle technology has a pneumatic actuator, high-torque clutch and powered cam for thorough cleaning
  • Pneumatic actuator pulls cleaner head deeper into the carpet allowing pet hair and dirt to dislodge
  • High-torque clutch provides more power to the brush bar
  • Powered cam lifts the brush bar up for hard floors, focusing suction
  • Root Cyclone technology doesn't lose suction or power as you clean
  • Quick-draw Telescope Reach wand has an instant 17-foot reach for stairs and high areas
  • Cleaner exhaust air contains up to 150 times less mold and bacteria than the air you breathe
  • Included accessories: Mini turbine head tool, flat out head tool, combination tool, and stair tool
  • Cord reach: 35.2 feet
  • Hose reach: 17 feet
  • Dimensions: 14 inches long x 10 inches wide x 39 inches high
  • Weight: 20.61 pounds

This high-quality item has been factory refurbished. Please click on the icon above for more information on quality factory-reconditioned merchandise.


Type Bagless, Upright
Lifestyle For Allergy Sufferers, For Pet Owners
Model DC28
Assembly Assembled
Accessories Tools
Color Purple, Silver
Dimensions See Details
Warranty 180 day Manufacturer
Model Number 15804-02
Country of Origin Malaysia

Customer Reviews

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
  • Most Recent

  • Had to order new parts
    Verified Purchase

    Not the best vacune for the price. I had to replace many parts already. The good thing is they are easily found online.

    Read More
  • Referred to a friend.
    Verified Purchase

    We both ended up buying and are pleased with resulting capability of machine . I have a slim line so now have two dysons. Two floors, two machines. I am happy?

    Read More
  • Good for the Money
    Verified Purchase

    Good deal for the money, although, second time around, I might buy brand new. I have had some slight problems with sucking function (as of late) doesn't seem to be as good I it used to be. Something seems to be off. And early on, I had some dysfuction happen with the light and height choice. OUt of the blue it fixed itself. Overall, it's still a better machine than any other ive ever had.

    Read More
  • Its ok.
    Verified Purchase

    Its really heavy and doesn't hold much.

    Read More
  • Best vacuum I've owned!
    Verified Purchase

    After 20 year's old dealing with faulty vacuums my husband and I decided to make the investment. This is by far the best vacuum we have ever owned. It is very easy to use. To go from using hose and extension to back to using for floor. I have a horribly bad back and this makes vacuuming easy and fun. I will defiantly stay in Dyson family from now on.

    Read More
  • Most Helpful

  • Best thing since sliced bread...
    Verified Purchase

    First things first: my mover STOLE my original Animal Vac, it's that good. He saw it in action, and somehow, after I myself placed it on the moving truck, it was missing when we unloaded at the new house. And I never heard from him again, despite several calls. That is the ONLY reason I had to get a second one; the first was still working exceptionally well, and I was beyond pissed at not having it at the new place. Now, for the review. I have three dogs - a Saint Bernard rough coat (long haired), a Newfoundland (again, long hair and double coated) and the Beagle. I *also* have 10 cats. And I have two horses. As you can imagine, tons of dirt gets into my house, along with a lot of shedding and hair from all critters. And since the litter I use is pelleted horse stall bedding (it absorbs incredibly well, and does not give clumps that stick to things), and it gets tracked all over this place. And most of the summer the windows are open, which allows tons of dust and pollen and various other things you can see, I need a vacuum that will take care of business. I have all hardwood floors (except the bath and kitchen), so getting up the grit and whatnot from boots, paws, and other things which come in is critical in keeping them in good shape. I got the original vac 4 years ago in my old place, and it had carpet throughout the house. I have to say this vac handles BOTH types of floors (linoleum and tile, too) incredibly well. The attachments are easy to switch out, so I can get cobwebs and dust vultures (you know, those not-cobwebs which hang down and lurk you from the ceiling corners) and of course dust bunnies all cleared out very quickly. I also run the vac over the upholstered furniture and curtains, and anywhere else I can. This vac is a sure bet, each and every time. I bought it again, even though it was expensive. I bought it AGAIN. That alone should tell you how good this machine is. I have even used it on my car, and in the bed of the truck, after treks to the barn and beach for a summer ride in the ocean...and it got all the sand, dirt, hay bits, and dried manure out of both car and truck. I'm not impressed; I actually call this my magic machine, and have NO fear of things on shoes being brought into the car or house. I just grab the vac and voila, things disappear. Buy it. You won't be disappointed at all. And if you can score the refurbished units, they are just as good as a brand new one. But don't hesitate; if it can handle all my extreme dirt needs, it can surely handle a normal household's dirt needs, too.

    Read More
  • Fantastic Vacuume!
    Verified Purchase

    I am extremely happy with my Dyson, and am glad that I decided to buy it. Although a bit concerned about it being a refurbished cleaner, it arrived in spotless condition. It was securely packed with all parts and the directions for assembling were quick and easy to follow. The vacuum worked much better than I'd expected, and although I had just swept my carpets with my old vacuum this Dyson collected so much dirt that I had to empty it twice! I'd recommend this vacuum cleaner to anyone.

    Read More
  • Bad vacuum

    Just arrived, opened it and used it. The canister is totally loose, wand very old ( so old the sticker was totally worn off ) Doesn't work at all!!!! Extremely unhappy after waiting almost two weeks for this!!! It is nice to save money, but you are taking a gamble as far as what you get.

    Read More
  • Dyson DC28 Animal Upright Vacuum (Refurbished)
    Verified Purchase

    I purchased an original Dyson from many, many years ago. It's still go great, but I decided to keep it upstairs and upgrade to the Dyson Animal. I wouldn't have believed it could be better than the original but it is superb! If you like a clean house but love your dogs/cats, you MUST have a DYSON!

    Read More

    I have owned this Dyson for 6 weeks and it's broken. The roller bar stopped turning and the lights blink. So After A call to Dyson, they tell me I can either return it or have it serviced, as it is malfunctioning. I get to the repair center and am told it will keep doing this because the circuitry is in the bottom of the vacuum, and when it gets dirty, it does this very thing. HE then told me it's the WORST vacuum for pets because of that very flaw in design. Pet hair clogs the circuit board. I tried to return it but I am outside the window of return, so I have to fix it and hope it doesn't keep breaking. 5 minutes there and a woman comes storming in with the same vacuum. She's owned it 3 weeks and it's the 2nd time in for the same issue I had. NOT HAPPY! I first bought the DC17 Animal and loved it, but it completely stopped working after 2 months. **** took is back, and I tried the DC33. Hated it. Didn't have the power. So I took that back and got this one which I loved until this. If you really want a great one, I have now learned about the ****. Before you buy ANY vacuum, call a Service center and ask questions!!! They fix them, so they know what they are all prone to. Wish I had done it. Hubby said he will buy me the Salsa anyway. :-)

    Read More

Questions & Answers

  • Q:

    "I bought this vacuum 4 months ago and it just stopped working. What can I do to get it fixed?"

    • A:

      Hello Kpow, you will be contacted by Customer Care. Have a great day.

  • Q:

    "What is your return policy for this purchase"

    • A:

      Hello Kpow, you are welcome to initiate a return within 30 days of delivery. Here's the link to our return policy: - Thank you for shopping with us!

  • Q:

    "Why did you choose this product?"

    • A:

      I have had a Dyson vacumn for 10 years, and it has been an incredible vacumn. I now have 4 dogs and my first Dyson is showing it's age. So I decided to purchase a new Dyson with the animal hair feature.

    • A:

      Great reviews. Friend of ours raved about this vacuum.

    • A:

      Price and its a Dyson.

    • A:

      When I found out we needed a new vaccum, I wanted to go with a brand I knew I could trust. I had a roomate that had a Dyson before and having used it, knew it was the way to go. I can't wait to get this and start using it.

    • A:

      Dyson is the best vacuum made

    • A:

      free shipping/animal

    • A:

      Very good price for this product. Purchased one for my daughter previously, and she loves it.

    • A:

      Have purchased a refurb for home and one for church. I bought one of the orginals many years ago and gave it to my son when he moved.

    • A:

      I have enjoyed the same vacuum, which recently broke. Repair was more expensive then replacement as refurbished.

    • A:

      Have two cats and can't keep up with hair. I have heard this is a great vacuum for this!

    • A:


    • A:

      was the right price, one of the models i was already shopping for

    • A:

      My very old Dyson is on its last legs and I needed a replacement of quality.

    • A:

      Price, quality

    • A:

      I have a similar product and love it, I have heard the refurbished items can be a good buy.

    • A:

      Returning customer. Thank you and be well.

    • A:

      We had one before just wanted another one.

    • A:

      I need a good vacuum. Two cats and the current one I have is breaking

    • A:

      Great vacuum....great price....

    • A:

      Price was right.

    Read more Read less
  • Q:

    "Are all original attachment tools included? If so, what are they? Thanks!"

    • A:

      This vacuum comes with the mini turbine tool, flat out head tool, combination tool, and stair tool

  • Q:

    "What is the difference between this vacuum and the animal dc14"

    • A:

      Hello cleanster, Thank you for inquiring about the Dyson vacuums. With the DC14 the weight is 28lb, and the DC28 only weighs 20lbs. The other difference is the DC14 has a carpet and bare floor mode, where as the DC28 actually has an adjustment bar and carpet adjustment for High, Medium and low pile as well. I hope this is helpful. Thank you for shopping with us.

  • Q:

    "Does this vacuum come with the flat head floor tool or something like it?"

    • A:

      Hello cleanster, Thank you for inquiring about the Dyson DC28 Animal Upright Vacuum (Refurbished). This model comes with an adjustment bar, so you can get really close on hardwood or flat floors, then switch for carpet. It also has different piles height adjustments as well, high, medium and low.

  • Q:

    "Does this come with the mini turbine head?"

    • A:

      It would come with the mini turbine.

  • Q:

    "This refurbished item doesnt have the standard Dyson 5 year warranty, just the 180 days?"

    • A:

      Right. This Item has a 180 day Manufacture warranty.

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Items must be returned in new or unused condition and contain all original materials included with the shipment. More Details

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