I purchased this Entrance Lever for our newly constructed home - Loved it's appearance when it arrived - ordering was no problem, arrived very timely and appeared in good shape. Placed my order 2/14 - my builder was attempting to install today, 4/2 and was unable to do so - the box indicated the backset was adjustable from 2 3/8 to 2 3/4" however, that was not so - the deadbolt was adjustable but not the backset. I got online to 'chat' with overstock.com and got absolutely no where - twice! Both times they logged off while I was attempting to type my response to their question - needless to say, it was very frustrating. I went online to Sure-Loc and telephoned and spoke to Jeremy at Sure-Loc who knew exactly what the problem was - the box should have had 2 different backsets - 1 for 2 3/8 and 1 for 2 3/4 - my box had only the latter - he is shipping the one I need. Overstock gets a very low rating on customer service for this part in my opinion.
My home was built with very low quality passage knobs. They became unworkable after 3 years. I knew I would have to replace all 8 pair. What I decided to do was buy two pair to see if they were satisfactory.
I found the color to be exactly as described. I was able to install them myself with no problem. (I am not very mechanical.) At the price of < $xxxx they were very affordable. Good quality means I will not panic after 3 years. The round style is attractive and functional. The only negative thing was a slight dent in one of the front knobs. I chose to install it anyway.
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