I have this dishwasher and it saved me from doing dishes by hand in a small apartment rental that did not have one. I LOVE it! For light washing, I manually do three 10-minute cycles and only use the 45-minute cycle for heavier loads. The dishes come out very clean. As for the "used" comment above, they run water through it to test it before it is shipped, which it clearly states in the manual that comes with it. That is also why there is water in the box. As for the dried soap, you're either using too much or something is blocking the arm from spinning, which can happen if a utensil goes below the rack. I always test the arm before I start a load just to make sure it spins freely. I would not hesitate to buy this machine!
I am very impressed with this dishwasher. It works just as well as a conventional dishwasher, only with less room, obviously. It is so easy to hook up, and it fits nicely on my counter-top. I am able to wash a wok in it, as well as many smaller items. Overall, it is amazing! I couldn't be more pleased with it.
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