We were really excited to receive these drinking glasses but found that one was broken inside the box. I contacted the seller (3rd party) and they had great customer service! They apologized (were quite concerned and asked if anyone was hurt from the broken glass) and immediately offered to ship a replacement set of four more glasses (only one was broken, but they said it was for our inconvenience). We received the replacements a couple of days later, but two of the replacement glasses were also broken. We weren't too upset as we still came out with an extra glass, but they need to package them better for shipping.
its been more then 7months and these fit well with my mason jars and wood table and stainless steel counter tops. I have roomies and they throw the dinnerware around and its not chipped or scratched these are well made.
We bought these for everyday use several months ago, and we are thrilled with them. They're beautiful and stack in the dishwasher & cabinets easily. I have had dishes made out of ceramic that were too heavy and scratched the tops of the dishes they were stacked on in the cabinets, so I was specifically looking for modern, square, white dishes made from porcelain that were more lightweight. Each plate weighs about the same as a plate of good china, not cheap in any way. And no scratches in the cabinet! They are more expensive than any other set I found and it took me a while to bite the bullet; I am very frugal. I looked everywhere, and I mean EVERYWHERE, to find some everyday dishes that were less expensive, but there was nothing I liked as well as these. I am still pleased with them every time I set the table. I would buy them again in a heartbeat.
All dishes arrived safe and sound, great packaging/packing by overstock! Dishes are beautiful, I wasn't sure about black, but it looks great and will coordinate with any color serving dishes I choose. The only complaint I have is that the mugs are not 16 oz as stated, they are 12 oz filled to the top. I would have preferred a bigger size but they are still nice and maybe I do need to cut back on my caffeine anyway!
If you need further help or information please visit our Online Help Center