We just moved into our new home and had gotten rid of all of our old, mismatched dinnerware. We were excited to find the exact style we were looking for on Overstock.com. We loved the style and the price. We ordered it right away. It took a little while for it to arrive. I guess we're spoiled by Amazon.com. When the dinnerware arrived, the box looked like it had been used as a bowling ball. Even if you barely moved the box, it sounded like a set of wind chimes inside. This dinnerware is great when it's not in pieces. We opened only one box (one set of 16 pieces) to find many dozens of pieces... Of ceramic. Two cups, two dinner plates, and two bowls, all broken. Miraculously, no side plates were harmed in the shipping of this product. We didn't bother opening the second box because that, too, sounds like it has a xylophone or small set of bells are inside. There are three problems with this situation: 1) The manufacturer does not properly package its product for shipping. 2) Overstock.com's shipping department didn't properly package the poorly packaged and FRAGILE product. 3) UPS doesn't seem to understand the word, "FRAGILE." Shame on all companies involved for the utter disregard for this product's safe shipping. I gave THIS PRODUCT 5 stars. If there were star ratings for the manufacturer's packaging designers, Overstock's shipping department, and for the selected shipping company, I would have selected 5 ultra-negative smiley poo emoticons for their handling (or mishandling?) of this shipment. I don't know. Maybe it's just UPS's lack of care for my package? Could Overstock.com have taken more care to cushion this dinnerware for possible mistreatment by UPS? Could the manufacturer have added enough padding inside the box to protect the dinnerware during shipping? Do you think I care at all, since I have to spend another week or so eating on paper plates? Meh. The best part of all of this is the scant savings realized in purchasing this from Overstock.com is now completely wiped away by the time I will now have to spend making this order correct. My time is worth something. The UPS driver's time is worth something. The shipping people at Overstock.com... Their time is worth something. Those plates and cups and bowls had value. Now, thanks to avoidable carelessness, all that time, money, and value are firmly ensconced in the septic field (or sewage treatment plant, depending on your location). What a great lesson in economics! This is also a great lesson in how to lose time and money. Thanks Gibson Overseas, Overstock.com, and UPS for your effective and trustworthy supply chain! It's reassuring to know that when I order fragile items over the interwebs, they will likely arrive mostly, kinda, sorta intact-ish. It's the care and attention to detail like this that makes me want to move to Alaska and get off the grid, where I can't be troubled by First World problems like broken dinnerware I ordered in my underwear and didn't lift a pinky to get to my home. One last question for any of the aforementioned companies: Who would like to pay the invoice for my time? Please send me the address and contact for your Accounts Payable. Thank you.
This set is sturdy and simple. I love the light blue color in the dishes. I received one set and a few dishes were broken. Overstock made it right by sending me replacements. I highly recommend this set!
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