Beautiful color and quality pillow. These exquisite tiny magical birds are getting ready to fly south for the winter, so the pretty pillow will have to take their place until spring.
Bought this last year knowing that I was building an addition. This item was kept in storage unit in original packing until I opened it last week. The main log is cracked and there is fog patch on inside of glass insert. Because it has been 9 months, no one can help me. Although the item looks good, the area that holds the insert in place does not align great..still, would be worth what I paid if not for the main log issue. Customer service says that had I paid for extended warranty I'd be covered. If extended warranty was offered , I didn't notice, as I almost always purchase it. Frustrated !! EDIT...JUST GOT OFF PHONE WITH COMPANY DIRCTLY... Inquired about purchasing replacement insert. I was told, "no ma'am , your product is definitely still under warranty, we will gladly ship you a new insert ...at no charge ". Now had I listened to the Overstock rep, I'd be looking at a broken log until I bit the bullet to buy something I had just bought !! Kudos to Real Flame for being about customer service and standing behind their products :)
I am so glad I ordered this!! It will be hung vertical, even though I want it over my fire place. mantle. It gathers light and reflections from the windows on three walls and is magical absolutely delightful! Very heavy - had to get beefed-up hardware.
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