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Read All Reviews for Crystorama Legacy English Bronze 20-light Crystal Chandelier

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  • Broken & true color is black paint over brass/gold
    Verified Purchase

    Unfortunately the online photos of this item don't really capture its true color quite accurately. In real life it's an iron-like (matte and almost powdery) black painted over a brassy gold finish. Not ugly but not as beautiful as I had hoped nor was it quite what I expected. Also, the item arrived badly broken. The package itself was basically crushed (that should've been a warning sign, I suppose) and thus, unsurprisingly, the contents were equally beat up. There were multiple arms of the chandelier that were broken off at the metal (not at the attachment sites) so there's no way they could be reattached unless they were welded back on. Two out of three etched glass orbs along the center stem/body of the chandelier were irreparably shattered. The condition this chandelier arrived in was horribly disappointing, especially after having waited nearly 4 weeks for it to arrive and taking the day off work so I could be home when it was delivered by the freight company. Thankfully, Overstock had stellar customer service and resolved the issue promptly and so that's why I'm giving this a 3-star rating instead of only 1 star. The extra stars are for Overstock's exceptional handling of the situation; they authorized a return right away and even had the trucking company come back and haul off the badly damaged item for disposal at no cost to me. So despite this chandelier not working out at all, Overstock itself was truly outstanding to work with and I will continue to be a loyal customer of theirs!

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    hanuman September 2, 2016
  • Great Chandelier
    Verified Purchase

    I am very pleased with this chandelier. It was exactly as described and looks great in my 19' high foyer. I was particularly impressed with the packaging. Thanks again and look forward to more great finds on overstock!

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    lingen August 5, 2012
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