Comfort Dreams Select-A-Firmness 11-inch Queen-size Memory Foam Mattress

by Comfort Dreams
Sale:$33209
MSRP: $638.58
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ITEM# 11281324
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    Details

    ITEM#: 11281324

    With the convenient bed in a box shipping design, this mattress will ship right to your door. Better sleep and a more energetic, productive day are one simple purchase away. Give yourself the gift of a better night's sleep.

    Did you ever wonder what it felt like to sleep like royalty? Let this Comfort Dream Queen transform your sleeping experience, every, single, night. Why sit on a throne, when you can lay on one? The foam is antimicrobial and dust mite resistant, while eliminating motion transfer and relieving pressure points pains.

    Features:
    • Memory foam, microfiber (polyester), and cotton construction
    • Queen-size memory foam mattress
    • Available in 3 levels of firmness - soft, medium, or firm
    • 2.5-pound density foam top layer
    • Base layer of conventional foam
    • Reduces pressure points
    • Eliminates motion transfer
    • Antimicrobial and dust mite resistant
    • Can be used with existing box springs or platform

    Dimensions:
    • 60 inches wide x 80 inches long x 11 inches thick

    Memory Foam Tips
    • Remove from packaging within 72 hours of receipt to maximize expansion.
    • Product arrives very tightly packed. Unwrap and allow 48 hours to return to its original shape.
    • Being sealed in plastic packaging sometimes traps odors. After unwrapping, allow product to air for a few hours.
    • There may be slight variances in the dimensions of this product.

    Due to the nature of Memory Foam the firmness level of every item is unique. Please be advised that even similar products may produce different firmness results.

    Once opened this product is non-returnable.

    Overstock Exclusive Product.


    Mattress-in-a-Box Information:
    • Arrives tightly packed in convenient portable box or bag
    • Remove from packaging within 72 hours to maximize expansion
    • Can be used the same night it is unwrapped, however allow 48 hours to fully return to its original shape
    • After unwrapping, air for a few hours (vacuum sealing sometimes traps odors)
    • Due to machine-cutting manufacturing processes, there may be slight variances in dimensions

    Once opened this product is non-returnable.

    Specs

    Features
    Material Memory Foam
    Mattress Type Memory Foam
    Thickness 11 Inch
    Memory Foam Type Memory Foam
    Comfort Level Firm, Medium, Plush
    Mattress Top Specialty
    Product Features Bed Slat Friendly, Mattress in a Box, Platform Friendly
    Set Includes 1 Piece
    Useful Link Mattresses and Memory Foam
    Dimensions 11 inches high x 60 inches wide x 80 inches long
    Warranty 5 year Limited Manufacturer
    Model Number M-1147431-
    Country of Origin United States
    • Big People Read This
      Verified Purchase
      Option: Plush

      I am what I like to call "pleasantly plump," which really just means that I am very heavy. I was worried about buying a memory foam mattress because I was afraid that I would just sink down to the bottom of it and be sleeping on an inch of foam over my boxspring. I was also concerned that it would not be able to hold up as well as a traditional mattress. We had an old, but expensive, Sealy mattress, and it was killing my back and my knees. I had enough and decided to try this mattress in soft (even with my concerns, I did not want it too firm). What a difference!!!! I sleep better, and I don't have the back and knee pain that I used to have. Also, my concerns about the mattress not being strong enough to hold me was completely unfounded, as I have been sleeping on this thing for a month now, and I have never sunk down too far. I feel like I am sleeping on air. Also, as many have already said, it is soooo easy to get this up to your bedroom as it comes looking like a giant Tootsie Roll when you get it. I removed my old mattress, which was very difficult, and put this one on my bed, opened it, and removed the wrappings all by myself!!!. I am so happy that I got this mattress, and you will most likely be too if you decide to buy it.

    • Sleep like a baby!
      Verified Purchase
      Option: Medium

      Having worked as a manager at a major national mattress store I know what to look for in a mattress. I was sold on the concept of memory foam a long time ago. So when our coil mattress started to not provide a good night's rest I decided to purchase a memory foam mattress from Overstock. I have always said quality is better than price, but having purchased a few larger items from Overstock I was willing to try a mattress. Keep in mind even the "soft" memory foam will not feel as soft initially as your typical pillow top or plush coil mattress. That is just the way memory foam works instead of pillowing you it cradles. We purchased the medium 11" memory foam mattress. We sleep wonderfully. We are both side sleepers but sometimes find ourselves sleeping on our backs with no discomfort and less flipping and flopping around. I recommend getting the mattress ready in the same room you are going to place it, air it out a bit, walk all over it to break it in (that's what we did in the stores!) and then go to bed. Overall = Great comfort, great price, fast delivery, great packaging and nice looking product!

    • #1 Purchase
      Verified Purchase
      Option: Medium

      This Comfort Dreams Select-A-Firmness 11-inch Queen-size Memory Foam Mattress was the best purchase I have ever made. I purchase the Medium Firmness. It is so comfortable. My son had purchased a similar memory foam mattress and he recommended that I check out Overstock.com. It was an easy purchase. When you receive your mattress you will wonder how it can be shipped like you receive it. You should follow the directions they give you for opening up the Mattress and let it settle for 48 hours on your bed. You will pleased by the quality of this mattress.

    • Nice and Comfy!
      Verified Purchase
      Option: Plush

      This is my 7th memory foam bed product purchase from Overstock. My kids, their bunk beds, my guestroom and my Mom all have memory foam beds. I went with this particular model because I was able to pick the firmness of my mattress. I like soft...and my last queen memory foam purchase was firm. And comfy it is. The only flaw I find with this mattress is I cannot remove the cover to wash it (thus I gave the fabric 4 out of 5 stars for that reason)..otherwise no complaints. When unpacked, I did not smell an odor that can be associated with foam products. It morphed into its size quickly, I set it up and was sleeping on it within 4 hours. I have recommended all the memory foam products I have purchased since none have disappointed me. If you would like to select the firmness of your memory foam, this mattress is a slam dunk!

    • Trying to give a helpful review that you can trust
      Verified Purchase
      Option: Medium

      Ok, so I spent a whole bunch of time a few weeks ago researching and reviewing the memory foam mattress here on overstock and many other places. I have limited funds and need a really good bed because of back problems, so buying online was definitely stressful and made me anxious. I read all the reviews of all of the mattresses. The good reviews made me feel confident about making a choice, but then the bad reviews (no matter how few there were) would sort of shatter that confidence. So it took me a while to decide. SO ANYWAY: I want to leave a review that people can trust, not one that is swayed by "loving" or "hating" the product. First about me: I am 6ft2, female, 24 and having chronic back pain. The bed I sleep on has always made a huge impact on my quality of life because of the back pain. So yeah, this choice was important to me. Anyway, I chose this mattress in the end because of two reasons: 1) There was a staggering number of good reviews. Very good reviews. And even though the bad reviews did freak me out I decided to take a chance on it because also 2) I read up on what makes a good memory foam mattress. The foam density, the height, and they design of the layering of this mattress were all great indicators that this would be a good bed. So I bought the bed. It arrived two days ago. I had a hard time keeping my boyfriend off it for 24 hours. It popped up straight away. We waited probably 36 hours before sleeping on it. I researched the wait time as well and this seemed fine. From the first night of sleep I can say I actually do love this bed. I bought the medium firmness and it is perfect for me. No sore side in the morning, or legs and ankles. My back will take some time, but I think it feels better already. But seriously, sinking into that thing (not much, but just enough) feels so good and waking up on it even better. The smell was really strong when I first opened it, but I opened my window and put on the overhead fan and the smell was gone in a day. At least, I didn't notice it when lying on it at all last night. I know this is only one night's worth of review, so I will update in a few weeks then again in a few months and then again in a year. Get you guys a good, trustworthy review from someone who is exceptionally picky about these things. TL;DR I am picky and I did my research and this is a good bed to buy for such a low price.

    • LOVE this mattress!
      Verified Purchase
      Option: Plush

      This review is for the SOFT model of the mattress. We have been sleeping on it for over a month now, and we are both very pleased. Our previous mattress set was a pretty fancy euro-top conventional firm mattress. I liked it pretty well, but my bf didn't like it at all. He said it was too firm. So I ordered the soft model of this all-foam mattress, and now we are both very happy. It arrived just 3 or 4 days after I ordered it, rolled up like a big jelly roll. We opened it up and it puffed up to its full 11" within 3 hours. We were able to sleep on it that very night! It did not have any noticable smell. It expanded very evenly, too. It was actually really cool to have a huge mattress like that packaged for such easy delivery, at no extra shipping cost. I used to have an all-foam mattress and loved it, but could not afford one the last time I bought a set so I went conventional and had been wanting to go back to all-foam ever since. I was skeptical when I saw this one for such a resonable price, but I was not disappointed! We have it on a platform frame (no box spring) and it is soooo comfortable. My bf has "issues" with regular mattresses and is very picky. He actually prefers to sleep on a sofa (it's just how he grew up) and has always had trouble sleeping on a bed. Well, no more sofa for him! With this mattress, he is sleeping well on a bed for the first time ever. He likes a soft sleeping surface, and I like a supportive one. This somehow manages to be both soft and supportive. And, like all foam mattresses, it doesn't transfer motion which is great if you toss and turn. You can sit on the edge of it just fine, it does not squash down too much. And it is not developing any sort of dips, the "memory" part returns it to its original shape no matter what. Another great item at a great price from Overstock.

    • Slept thru the alarm
      Verified Purchase
      Option: Medium

      Ok this is a nice bed set. At least compared to sleeping on a couch for the last two months. I researched the types of memory foam a lot. The density and thickness of the memory foam determines the feel. Overstock has a great memory foam buying guide. I used it and compared many different densities in real life. Tempnamebrand is like a 5.3 density..for a very cradeling squishy effect..that might be hot for some users as you sink into the foam and it surrounds you. This bed is a 4 pound density that cradles you..but not as much as a 5.3. This allows for easier rolling and turning during the night. i sleep on my back and the sides... as I said Three nights of sleeping and i am super happy with the sleep I am getting. There have been no miraculous cures...but it is very comfortable. Before the separation, i was used to sleeping on an air adjustable bed.....and i like this mattress much better. The order shipped and I received it 5 business days after ordering. I opened the mattress and two hours later had a very sound sleep as it 'fluffed' up quickly. No out of the ordinary odors with this memory foam product. i ltried out many different types of new mattresses and they all had "new" odors...much like new cars smell different than cars you have driven for 90,000 miles. I am extremely happy with the overstock with their buying guide, description of the merchandise, the speed/price of shipping and the quality of the product.

    • So far so good
      Verified Purchase
      Option: Firm

      Our mattress arrived last night, rolled up in plastic and cardboard, and was probably vacuum sealed to be a small as it first was. It was easy enough to get it out of the packaging. Once we put it on the bed, it seemed to take shape almost immediately. It seems fully "inflated" already. There is a very slight odor, but it is not awful or very strong, and has already started to dissipate. I have a feeling that the smell may be a combination of the plastic that the mattress arrived in and the bed itself. Now that it is out of the plastic and has time to breathe, I'm not worried about the smell lasting at all. After reading so many reviews looking for helpful hints regarding the firmness of the mattress, we went with firm. The mattress is firm and supportive, but not hard. When you push down on the mattress, the firm returns shape almost immediately, and does not take the full shape of your hand as I imagine the soft or medium would, but a general circular indentation instead. When laid on, the mattress only sinks about an inch or two around your body, which is not very much at all. It is very comfortable and "stable" feeling, and very little motion is transferred throughout the mattress. When sitting on the edge of the bed, both of us sank no more than 3 or 4 inches, and the mattress returned to its original shape immediately. We are very pleased with the purchase and believe that it was worth every penny. I would buy this again. I have rated this product "good" instead of "excellent" because we have not slept on it yet, and that will be the determining factor. I will write a follow-up review after a few months of actually sleeping on the mattress every night.

    • Good buy
      Verified Purchase
      Option: Plush

      This product delivered within a week. You must allow 24 hours for the mattress to set up on your bed before use. Make sure that you have a box spring.

    • One Comfortable Mattress
      Verified Purchase
      Option: Medium

      The product came rolled up and well packaged. I let the product form its shape as advised and have been sleeping for three nights now. I am really impressed with the mattress. I ordered the medium firmness and it provides good support. Now I sleep very comfortably and didn't wake up with body pains in the morning. I recommend this product.

    • Big People Read This
      Verified Purchase
      Option: Plush

      I am what I like to call "pleasantly plump," which really just means that I am very heavy. I was worried about buying a memory foam mattress because I was afraid that I would just sink down to the bottom of it and be sleeping on an inch of foam over my boxspring. I was also concerned that it would not be able to hold up as well as a traditional mattress. We had an old, but expensive, Sealy mattress, and it was killing my back and my knees. I had enough and decided to try this mattress in soft (even with my concerns, I did not want it too firm). What a difference!!!! I sleep better, and I don't have the back and knee pain that I used to have. Also, my concerns about the mattress not being strong enough to hold me was completely unfounded, as I have been sleeping on this thing for a month now, and I have never sunk down too far. I feel like I am sleeping on air. Also, as many have already said, it is soooo easy to get this up to your bedroom as it comes looking like a giant Tootsie Roll when you get it. I removed my old mattress, which was very difficult, and put this one on my bed, opened it, and removed the wrappings all by myself!!!. I am so happy that I got this mattress, and you will most likely be too if you decide to buy it.

    • Comparision to Temer-Pedic
      Verified Purchase
      Option: Firm

      Having owned a (King size )temper-pedic mattress, for over 11 years. I was very happily surprised as to the excellent quality and comfort of this specific product. I would highly recommend it, to anybody that is interested in a mattress that , in my opinion, is as good as a Temper-Pedic.

    • What a great buy!!!!

      First off.. I am 29 years of age, 6'3 with an athletic build. I love this mattress (bought the medium firmness). I debated for about a month before I took the plunge and bought it. I tested a ton of these types of mattresses around town and didn't want to spend $2300 on one so decided to give Overstock a try. I read all the reviews and was very worried about clicking the confirm order button even though it got amazing reviews, but those few people who did not like it were sticking in the back of my mind. I have no clue what they were taking about... this mattress is very comfortable and you won't find anything cheaper. I also bought a memory foam topper just in case it was too firm, this mattress is comfortable enough to sleep on without it but I still use it anyway. I would suggest this mattress to anyone!!! Great buy!!!

    • Sleep like a baby!
      Verified Purchase
      Option: Medium

      Having worked as a manager at a major national mattress store I know what to look for in a mattress. I was sold on the concept of memory foam a long time ago. So when our coil mattress started to not provide a good night's rest I decided to purchase a memory foam mattress from Overstock. I have always said quality is better than price, but having purchased a few larger items from Overstock I was willing to try a mattress. Keep in mind even the "soft" memory foam will not feel as soft initially as your typical pillow top or plush coil mattress. That is just the way memory foam works instead of pillowing you it cradles. We purchased the medium 11" memory foam mattress. We sleep wonderfully. We are both side sleepers but sometimes find ourselves sleeping on our backs with no discomfort and less flipping and flopping around. I recommend getting the mattress ready in the same room you are going to place it, air it out a bit, walk all over it to break it in (that's what we did in the stores!) and then go to bed. Overall = Great comfort, great price, fast delivery, great packaging and nice looking product!

    • good purchase, so-so comfort
      Verified Purchase
      Option: Medium

      I give this item 4 stars for the price, fast shipping and great customer service but only a 3 star for comfort. I've had it now for about a month and sometimes its comfortable and sometimes i wake up stiffer than when i went to bed. Recently had back surgery and needed an update in the mattress department, i should of went with the "soft" mattress. I will be purchasing a mattress topper from the O to go on top of this, for a little cushion. If you like firmer mattresses then it's the one for you, but if not then def get the softer one or just buy a 2 inch mattress topper thru the O there a decent price, I getting mine for $****. Another good thing is if sharing this bed with someone there is barely any movement noticed or felt, it's like the tempur-pedic commercials where the girl is jumping on the bed with a glass of wine. If your anything like me i rely alot on customer reviews so I hope this has helped you out..

    • Trying to give a helpful review that you can trust
      Verified Purchase
      Option: Medium

      Ok, so I spent a whole bunch of time a few weeks ago researching and reviewing the memory foam mattress here on overstock and many other places. I have limited funds and need a really good bed because of back problems, so buying online was definitely stressful and made me anxious. I read all the reviews of all of the mattresses. The good reviews made me feel confident about making a choice, but then the bad reviews (no matter how few there were) would sort of shatter that confidence. So it took me a while to decide. SO ANYWAY: I want to leave a review that people can trust, not one that is swayed by "loving" or "hating" the product. First about me: I am 6ft2, female, 24 and having chronic back pain. The bed I sleep on has always made a huge impact on my quality of life because of the back pain. So yeah, this choice was important to me. Anyway, I chose this mattress in the end because of two reasons: 1) There was a staggering number of good reviews. Very good reviews. And even though the bad reviews did freak me out I decided to take a chance on it because also 2) I read up on what makes a good memory foam mattress. The foam density, the height, and they design of the layering of this mattress were all great indicators that this would be a good bed. So I bought the bed. It arrived two days ago. I had a hard time keeping my boyfriend off it for 24 hours. It popped up straight away. We waited probably 36 hours before sleeping on it. I researched the wait time as well and this seemed fine. From the first night of sleep I can say I actually do love this bed. I bought the medium firmness and it is perfect for me. No sore side in the morning, or legs and ankles. My back will take some time, but I think it feels better already. But seriously, sinking into that thing (not much, but just enough) feels so good and waking up on it even better. The smell was really strong when I first opened it, but I opened my window and put on the overhead fan and the smell was gone in a day. At least, I didn't notice it when lying on it at all last night. I know this is only one night's worth of review, so I will update in a few weeks then again in a few months and then again in a year. Get you guys a good, trustworthy review from someone who is exceptionally picky about these things. TL;DR I am picky and I did my research and this is a good bed to buy for such a low price.

    • Very comfortable mattress
      Verified Purchase
      Option: Medium

      I bought this mattress to go in our guest bedroom. It arrived in a large "roll" which resembled a large rug rolled up and I thought maybe they delivered the wrong item. We looked at the paperwork and made sure it was the mattress before unwrapping. It was heavy and my husband and I got it upstairs without much difficulty but definitely was a two person job. As soon as you cut the plastic the mattress starts to expand. It was to it's full size within a couple of hours. I didn't notice any real strong odor when I opened it and I've had it for a couple of weeks now and there is no odor. We ordered the medium firmness and it is firm which I like. It's very supportive and I think works very well for a guest bed. You'll either need a box spring or a platform bed b/c it's just the top mattress which was pretty thick. If you don't like firm go with the soft version of this b/c medium is still very firm. Thought long and hard before I ordered this and I'm glad I did, it's a very good mattress.

    • Right side up
      Verified Purchase
      Option: Plush

      The mattress was delivered the other day while I was at work. To surprise me, my husband put it on the bed frame with all the bedding before I came home. When we went to bed, it seemed really comfortable, but about 3 in the morning it was feeling rather hard and weird. I managed to make it through the night, only waking up about 4 more times, which is really rather normal for me, as I am an erratic sleeper.I was thinking about the bed all day, wondering if I had made the right choice, when it dawned on me that one of the reviews I had read about the bed mentioned the fact that you never have to turn it over.Viola! The light came on in my head and I looked under the sheets. My loving husband had put it upside down.....Now here is a testament to how good the bed really is. He loved it...from the first night on....I loved it from the second night.....It gets better and better.We bought the soft and have absolutely no regrets. It's a great mattress and I wish we had bought it months ago.

    • did not hold up
      Verified Purchase
      Option: Medium

      Mattress is less than 1 year old, regular use, and it is not holding up. Sagging and losing its "memory'

    • Best Sleep
      Verified Purchase
      Option: Medium

      I had recently moved after a divorce and bought an inexpensive mattress. I slept on that thing for a year. It was too soft, and I was waking up with numb hands and bad neck. I finally splurged on myself and ordered this mattress. I am a small person (5'1") and was able to drag it back to my bedroom, because it is well wrapped in heavy plastic. I have a platform bed, so I put it up there and carefully cut the plastic. It expanded in minutes and was ready to make up in about and hour. I couldn't wait! I have not had any problems with smells, and I consider myself pretty sensitive. The first night I slept like a dead person. I woke up early, which I have not been doing because of tossing and turning on my other mattress, and well rested. And have been ever since I got it. I had that other expensive foam mattress while married (couldn't lift it to carry it here with me), and this one is comparable. I like a firm mattress, but because of the reviews here, I bought the medium, and it is perfect. Sleeping on these type mattress reminds me (at first) of how it feels to lie in sand, so be ready for that. I wake up now with my hair sticking up on one side, which is good. It means I fell asleep in one position and pretty much woke up the same way. No more tossing and turning. This is well worth the money! I love it and would tell anyone to get one!

    • Verified Purchase
      Option: Plush

      Great upgrade, not too hard not too soft. Both my husband and I sleep great. No smells either like some other reviews have mentioned!

    • Verified Purchase
      Option: Medium

      This user earned $2.00 in rewards for writing this review.Learn More

      We got this mattress for my daughter's new bed, the Porch & Den Victoria Park Rio Vista Tufted Upholstered Queen Bed, which we also got from Overstock. This mattress is so sturdy yet soft. It's simply awesome, plus the price was just right. We've had it for a few years now and it still going strong. Definitely recommend.

    • Verified Purchase
      Option: Medium | Plush

      This user earned $2.00 in rewards for writing this review.Learn More

      I've had the mattress about 5 years now. I must say the first 2 years were absolutely great but since then I've had to flip it and get mattress toppers to aid with comfortableness. I guess for the price, 2 years is good but I was expecting maybe 3.

    • Verified Purchase
      Option: Plush

      Very comfortable and still like the mattress 2+ years later.

    • Verified Purchase
      Option: Firm

      It’s comfortable & new. Yes, I’d recommend it.

    • Verified Purchase
      Option: Medium

      This user earned $2.00 in rewards for writing this review.Learn More

      Pretty good mattress for the money. We purchased 4 for a rental house we have and everyone raves about how comfortable they are. I would recommend.

    • Verified Purchase
      Option: Medium

      This user earned $2.00 in rewards for writing this review.Learn More

      I ordered this for my son's first apartment. We needed a few days to let it "come to life" after unpacking it. My son is very tall (6'5") and needed something "substantial" that would accommodate his large frame. This mattress is SUPER comfy and durable. It is much more comfortable than a traditional mattress. In fact, we were so pleased with this purchase that I ordered another one for myself! I highly recommend this product.

    • Verified Purchase
      Option: Medium

      Extremely comfortable. Bed in a box is the way to go.

    • Verified Purchase
      Option: Firm

      This was for my guest room and almost every visitor has commented on how comfortable they were (slept better at my house than theirs)!

    • Verified Purchase
      Option: Medium

      This user earned $1.00 in rewards for writing this review.Learn More

      I ordered the medium firmeness. This is honestly the most condfortable bed I’ve ever owned. I’ve actually bought two. Everyone who lays on it says it’s amazing, and asks where i got it. I never get too hot with the mattress. Buy it. You won’t regret it.

    Questions & Answers

    • Q:

      "I am trying to replace the zip cover that came on this mattress. Do you know how I can purchase this? I tried to google, can't seem to find anything."

      Have an Answer? Be the first to answer this question!
    • Q:

      "I haven't seen anyone really talking about heat retention. I bought a Coolmax mattress (same brand) about 5 years ago and love it but they don't make it anymore. Can anyone weigh in on the heat retention?"

      • A:

        I never found the mattress to be hot, which I've experienced with other memory foam mattresses I've slept on. I had this mattress for 8 years before getting rid of it to size up to a cal-king. I think you will love it if you fell you fall into the normal heat sensitivity spectrum. If you are very sensitive to heat, I would research more into hybrid mattresses. Good luck

    • Q:

      "What is the difference between the 11in Memory foam mattress and the 9in Gel Memory foam mattress?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "I purchased this mattress in 2015. LOVE IT! But I don't believe there was a choice of OPTION Firm Medium or Plush. Customer service chat told me to ask the question here. Can you help me determine what I purchased in 2015. Our guest wants to buy exactly the same as what I purchased in 2015? THANK YOU!"

      • A:

        I purchased a mattress that looked exactly like this but had a different brand name back in 2007. It did have the options of Firm, Medium and Soft. I am guessing that Firm, Medium and Plush equals the same, with Plush meaning Soft. Personally, I prefer a very firm mattress, so I always choose a firm mattress in this design. The first, which, as I said, I bought in 2007, lasted until last month, when I decided to ditch it and buy a second. I believe the Firm will last you a longer time, but that is my personal opinion. They do get softer over the years. The Firm provides excellent support. I weigh approximately 170 pounds and in the past have had back and sciatica issues. With this bed, I do not have any back or body issues. You must have chosen *some* option in 2015. Doesn't Overstock have a record of your purchase? Or if you purchased with PayPal, do they have a record of your purchase? Or even your credit card?? Firmness is a personal taste. Some people prefer a soft bed. That is not for me. For those that prefer a softer bed but buy the Firm, it seems they have purchased a softer topper to solve the problem.

      • A:

        I had the option of firm, medium or soft.

      • A:

        There should be a tag on it that tells you. I found out on my full size one that it was a Medium- so I knew I wanted to buy a medium queen!

      Read more Read less
    • Q:

      "What does the plush option mean exactly."

      • A:

        In my opinion, the mattress has three levels of firmness. So plush is the softest level that they offer. I purchased the plush option mattress and I really like it. You don't sink in and it still provides support and it is still firm (but not like a plank of wood or a spring mattress). It isn't plush like a pillow or fluffy; it's quite soft yet still firm. If this didn't help I am sorry! Tried my best.

    • Q:

      "How much does the mattress weigh?"

      • A:

        This is approximately 75 pounds.

    • Q:

      "What does the 10 yr warranty cover?"

      • A:

        It is actually a (5) year warranty. Details of warranty-it warrants the purchaser of this mattress that it will be free from defects in workmanship for a period of Five (5) years from the original date of its purchase. This mattress limited warranty does not cover normal wear which includes the additional increase of foam softness or a decrease of the foam recovery. All foam, regardless of chemical composition, will lose some of its resiliency (memory) during its life. This is normal and not included in the warranty applicable to this product. Any such changes in the foam over time will not compromise the comfort of the pressure relieving capabilities of the mattress. The warranty does cover deteriorating foam with a visible indentation of three quarters (.75) of an inch. The warranty will not cover mattresses that are used on inappropriate foundations, box springs or adjustable beds that are creating a sag in the surface. The mattress must be used with an approved mattress foundation in order to meet the Federal Register 16 CFR Part 1633 fire standard for flammability. A request for information on your foundation and the quality may be requested. All warranties contained herein shall not apply if the mattress, foundation or cover has been physically abused, damaged, burned, stained, cut or torn. Year One (1) to Five (5) – This mattress will be either replaced or repaired if deemed defective, at our discretion. The transportation charges for replacement or repairs will be the responsibility of the purchaser. The warranty is only valid with the original registered purchaser of this mattress. We will update this information to the product page shortly.

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    Leaves our warehouse in 1-5 business days. * *

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    Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
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    Mattress Return Policy:

    Mattress Sets are non-returnable upon signature at delivery. Mattresses are non-returnable if opened or taken out of their plastic wrapping.
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    This item cannot be shipped to Alaska or Hawaii. More details

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    ** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.