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Read All Reviews for Charlotte White Faux Leather Convertible Sectional Sofa Bed

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  • total piece of crap and waste of money
    Verified Purchase

    Not comfortable, bought for a condo. We kept it because it was too hard to return. Latch that controls foldout option broke after about a year, the pleather is starting to crack at 2.5 yrs. Replacing it, will never order a sofa online again

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    shonaholden May 20, 2015
  • Charlotte sofa bed
    Verified Purchase

    I loved this sofa but it was just too small even for my small condo. It's seat is only 15" from the floor. I'm 5'4" and it was way too short even for me. I would give this a higher rating, but the return thru customer service was a major headache. It took a dozen emails and over 6 weeks to return the item. Although they told me nearly a week ago my money ( minus shipping) was returned to my credit card, it hasn't been received yet. They certainly work on a different timeline than I do. Good product; poor service.

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    khubert April 6, 2013
  • NOT WHAT I EXPECTED
    Verified Purchase

    The sofa is very small. It is the idea length for our home (townhouse) however it is low to the ground and makes me feel like its for little people. My husband and I are both 5'8" so we are not extremely tall. The comfort is something to be desired. The chaise is very comfortable and nice to lounge on. The rest of the soft however you can't lounge on. The main sofa is very short and we needed to pull it out a bit like a previous post said to be more comfortable, you do need to figure out a way to stop it from rolling all the way out if you pull it out a little bit. Also I question the quality of the cushions, I am afraid they will flatten over time. One of the back cushions were stained from packaging (a black line, possibly grease?). Our sofa arrived yesterday and we are trying to let it grow on us. This will by no means be the final solution to our spacing and comfort problem. We were much more satisfied with the comfort of our previous sofa, however it was too big for the room and we needed a change. I won't buy another main piece of furniture from overstock again! It is just not what I was hoping for. It will due until we find something else and we will most likely put this one in the basement or a spare bedroom.

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    hockeyfamilyof3 March 19, 2013
  • Great couch!
    Verified Purchase

    Great couch for the money! It's really comfortable, looks great, and awesome with the extra storage space under the cushions. It's also extremely comfortable when it's pulled out into a bed.

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    mam5cn January 13, 2013
  • Sectional Sofa Bed
    Verified Purchase

    I love this couch. it is for smaller rooms (which mine is). It is very low to the ground and it doesn't look like it would be comfortable but it is. I have had to pull out the seat a little otherwise your back is right up agaist the back of the couch. I put door stops on the wheels so it doesn't continiously move while you are sitting on the couch. Makes out into a really nich bed and the storage space is a bonus in a small living area. This was easy to put together once it was figured out HOW to put the back on. The directions are horrible (only pictures that didn't make sense). After an hour and half, I finally went over to my neighbor and asked for help. He figured it out in 10 seconds (literally) and then it went together pretty easily. I think the quality is okay - I actually sit in another chair watching TV because I ready one other review that said after a few months it sagged. I don't see that on my couch, but since I really like the way the couch looks, I don't want to ruin it by everyday lounging. The color is very white.

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    nancy59 November 30, 2012
  • Great couch!
    Verified Purchase

    We love our couch. Very comfortable. When folded out in to bed it fits two people comfortably. Very easy to put together with minimal tools and labor required. Very plush material, and looks classy and modern. Very happy with my purchase!

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    moviestarb August 21, 2012
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