This light was the closest we could find to the look we wanted without spending over $***. While I love how it looks installed, there were a few things wrong with it that we were really disappointed with, considering that we spent $***.** CAD total on it (including the RIDICULOUSLY inflated shipping cost to Canada). If the light had been perfect, I would have been satisfied with paying the price that I did, since it was still cheaper than the alternative. But that was not the case. Here are the drawbacks: - No certification marks for safety (CSA, UL etc). I guess this means you are liable if it burns your house down? - You have to assemble it yourself, not just hardwire it, and the instructions were incomplete and poorly written. I don't see why the washers etc could not be assembled ahead of time so you just had to do the wiring. If you do not have general knowledge of electrical wiring I would stay away from this light. - Chain had mounts that were installed backwards by the factory, so we had to reverse them for proper installation. - The holders for the light bulbs were all bent at an odd angle, so we had to manually bend them to straighten them out. - Stickers for wattage of bulbs were on the outside of the bulb holder. Why would anyone want to look at the stickers- can't they be put on the inside of where the bulb screws in? None of these things individually would be deal breakers, but considering the cost of this light, we were pretty disappointed with the number of complaints we had. It is frustrating to spend so much money on something and not get the quality and value you expect. My biggest complaint is the high cost of shipping to Canada, and Overstock will not allow applying any of the coupons they keep emailing me on "International" orders. Until Overstock changes this policy or reduces shipping costs, I will not order from Overstock again. I have submitted a customer complaint about this and was told I would hear back within 24 hours- that was 3 days ago.
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