I waited for a week or so after I was supposed to receive this carpet cleaner. Contacted customer service about my concern. They immediately started looking into it. After they determined the shipper lost it they sent another one. Works great. I have 3 dogs and it’s designed for user with pets. My carpet looks and feels like new. Thanks overstock for taking care of this shipping issue so quickly.
This is a good carpet cleaner. My only criticism is that you do not get a big bottle of cleaner with it for your first try and the directions are kind of confusing. Once I got the hang of it it did a good job but it's not going to get the really tough stains. It's fine for your general carpet cleaning.
Love this cleaner. Cleans almost too well. I was cleaning spots on my carpet and when I finished, I had polka dots of clean carpet. Now I have to clean the whole room to even it out. Highly recommend this cleaner if you have pets too!
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