Description of product should have included that it has distressed look and to expect cracks throughout parts. I thought it was damaged and went through unnecessary and several calls to customer service. They were very friendly, but did not know the product. It was very difficult to put together.
Searched for a buffet that was the right height, and the right width for a cut in area near our dining room (called a butler's pantry, I believe). This fit the space perfectly, and was easy to assemble. All the parts were clearly marked, and none were defective. Very pleased with it, and have received compliments on how it looks in that space.
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