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  • Not what I ordered
    Verified Purchase

    The pendant says it's brushed nickel but what arrived was a dark brass. I went to return it and the website said the item was "not returnable". it was easily fixed by customer service but I should not have needed to take that extra step and pay for shipping for the wrong item. they did refund my shipping as a courtesy, but given that they sent the wrong item, the shipping should have been refunded without issue.

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    loumarrero January 14, 2010
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