Bought this as a less expensive alternative to a competing product. Installation was pretty easy .. The first unit I received had a defect, so I called the 800 on the box and someone actually picked up the phone in less than 30 seconds! I talked to their agent and she knew exactly what the problem was. She was very apologetic and sent me a replacement the next day. (I got to keep the first one for spare parts :o) The variable speed on the water flow is excellent and guarantees complete cleanliness. I have used over 10 different bidets in the past and nothing even comes close in water pressure and freshness.. my kids (9 and 5) love it too as they do not have to rely on us to help them wash after they go. Overall, it is a wonderful product with great customer support if needed. I am waiting for an excuse to throw away the other bidets that I have in the other bathrooms and get more Brondell FreshSpa Bidets for every bathroom in the house.
If your doctor has told you to get serious about your colon health, you've got to pick up this hand held unit. My doctor told me to take care of myself down there, and suggested something like this. This unit is fantastic and portable, so I take it with me on business trips to my hotel room. It's easy to hook up and helps me stay healthy.
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