Overstock is really great to work with. My first shipment was damange do to the shipping company . This is bed is gorgeous, probably the prettiest bed I have ever seen. The quality is very good, I would highly recommend this bed to anyone. Thanks overstock
The bed was damaged in the box when delivered. Called Overstock customer service and a new one was sent immediately and was perfect, the return process of the old was wonderful. Only complaint is the hollow supports under the bed are a bit wobbly, aren't steel and don't stay upright when the bed is moved. Found this out the hard way when the center of the bed started to sag. Pulled up the mattress and box spring to find the support slipped to the side and the support beam bent. Still love the bed but will be figuring out a way to support the bed better.
My husband and I were skeptical about buying a bed we hadn't seen in person but this bed is simply amazing! The frame is strong, the color is perfect and it was easy to put together! Delivered much faster than originally stated too! Gorgeous bed frame!
The bed is pretty and great for the price but remember you get what you pay for. The bed is overall sturdy but the headboard is a little less sturdy than I would like. Perfect for a guest bed.
If you need further help or information please visit our Online Help Center