The bed was damaged in the box when delivered. Called Overstock customer service and a new one was sent immediately and was perfect, the return process of the old was wonderful. Only complaint is the hollow supports under the bed are a bit wobbly, aren't steel and don't stay upright when the bed is moved. Found this out the hard way when the center of the bed started to sag. Pulled up the mattress and box spring to find the support slipped to the side and the support beam bent. Still love the bed but will be figuring out a way to support the bed better.
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