When we unpacked the bed, we discovered it was a Queen and not a King. After moving all day, this came as a huge disappointment. We had to take it back apart and package it as good as we could for return. I ordered a 2nd bed and then chatted with a representative who was very nice and apologetic. He credited me back the cost of the first bed and not realizing it, he too ordered a 2nd bed. Both beds arrived this time in the correct size. However, the legs on the bed we opened looked as though they had been beaten with a hammer; there were marks all over them. So, we exchanged those legs for the legs to the 2nd bed. So now, I have a 2nd bed, with damaged legs. I plan to keep it and use it for myself (1st bed was for my son). A bed skirt will cover the damaged legs. I hope all the other parts are included. Time will tell..........
Brought bed for oldest daughter because bed she had fell apart. Bed frame is very sturdy and daughter has not had an issues with the bed. Style is very sleek and daughter was very happy with new bed.
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