This set looks great. We were excited as it requires minimal assembly but there were several issues:. (1) there is a supporting beam in the drawer at the foot of the bed that arrived splintered with a loose screw. (2) A leg on the tall dresser was extremely crooked (3) One of the drawers was missing the screws in the track so it doesn't open/close properly. (4) The handles require you to remove them as they arrive with the handles on the interior side of the drawers for packaing/shipping purposes. When removing the screws, I noticed several of the drawers displayed splintered wood on the interior side (5) One of the drawers in the dresser had a missing and loose screw so that drawer is not functioning properly Overstock customer service has been working diligently with me to address these issues. I believe that these are manufacturer issues and had I purchased this set secondhand or at an outlet, would probably be okay purchasing a set with flaws but as a new set that arrives from the manufacturer, these flaws are not acceptable.
This bedroom set is fantastic. Heavy wood with a rustic feel. The picture seems it's like a honey color but it is just a bit darker maybe a honey almond or something. It's actually very pretty. I love the look better then I thought I would. The bedside table has 3 great size drawers as well as 2 outlet and 2 USB plugs in the top drawer. Great price for a great product. The bed was easy to put together and all the items came extremely well packaged. No way it could have been damaged. i am extremely pleased with this purchase.
The color was about what I expected, maybe a little darker but was fine. The materials were well packaged/sealed and I received them free from any damage. The finish was good overall. When putting the headboard together one side of it did not have properly aligned holes. It was no big deal for me as I have plenty of power tools that I used to make the holes wider and was able to insert the screws pretty much normally. I found the instructions to be useful and had no major issues putting the headboard, rails, and foot board together by myself. I'm 6' and 300lbs so had no trouble holding the big heavy parts. Would recommend help for smaller sized persons. The main issue I had with the bed was the 3 slats that come with it that you lay your mattress on is on the small size and rather thin. On top of this they are not single piece boards that are several smaller sized boards glued together. It has legs that you screw on the bottom of the slats by metal pieces that are barely embedded in the wood. When I was tightening the legs (two per slat) the metal pieces actually fell out of the board. I tried hammering the metal pieces back into the board but each time I did they still fell out. I ended up going to Lowe's and buying 4 more boards to help reinforce the bed after the legs on the slat at the front of the bed fell off and the boards split where they were glued together. If they could just find a better device to attach the legs to the slats and improve the slats, then this bed could be perfect. One other thing is the wood scratches really easily on the foot board and head board. Got a couple scratches when I was moving the box spring onto the bed but with some touch up paint they are barely noticeable.
it is very nice product but defect on wood board and post take me 4 hrs to put them together with power portable screw gun you have to becareful don`t over tie you will mess up the wood thread .because they shiped UPS so when i got some of box damage and they replace me the new one. Overstock customer care was very nice take care all my problems.
If you need further help or information please visit our Online Help Center