Received the product in a timely fashion however there were no instructions. This thing comes in a million pieces with a million screws. We'd already laid everything out on the floor just to realize we had no instructions. We immediately hit the "Chat Now" button via Overstock where we were told they could snail mail us the instructions in 3-4 business days. I told her that wouldn't work for me. She advised me to call Overstock which I did and there I was told they couldn't get them out to me via email for 2-3 business days. Needless to say I was highly aggravated. My husband spent two hours figuring it out and we still, a week later, never received the instructions from Overstock. So the product get a 4 star rating and Overstock gets 0 stars.
The table itself is nice. It was easy to assemble and is the perfect size. I only gave it 4 stars because of a problem with the shipping. The box came without any of the parts needed to put it together and without the assembly directions. Overstock said they would mail the parts the next day, but I didn't receive them for almost another week. I was disappointed that I didn't get an apology. They actually acted like they were doing me a favor by sending out the parts! Overall, fine product, horrible service.
I really love this table. It's very beautiful, sturdy and although it would seem to be too tall for a room that has lower ceilings, it's really not. It doesn't look heavy or bulky because of the airiness of the scrolled legs, yet it's large enough to easily sit two people comfortably. It was really easy to put together. I am just a little disappointed that it has a big chip in the side of the table. Shipping/packing was really bad. I won't take a star away from the actual product though for that.
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