Solid and a great price!
The stools arrived within a week of ordering, and they were very easy to assemble. The color was a bit darker than I expected. I thought they would be a lighter more rustic finish but that wasn't enough to send them back. They take up a lot less room than our traditional backed stools and they are very sturdy. I have two energetic kids and a tall husband and we all enjoyed them.
A few snags :(
We needed extra tall stools for our 46” high bar. These stools were the only one we could find that met the height and width specs we needed for our space. These were the cheapest I could find compared to other sites with the same stools. The first one went together fine but was missing two screws under the seat and somewhat detached when I put the leg on. We are able to fix this issue on our own (but of course quality assurance could have been a bit better for all stools as everyone of them had issues. Upon putting the second and third stools together we were missing a few threaded inserts for the bolts which of course are needed. The 4th stools seat was shifting due to an unsecured cross bar under the seat to attach to the swivel base. We were able to remedy that issue on our own as it only required securing the wood with glue and nail. The 5th and last stool was received in a completely different color and material. Needless to say it was very disappointing after weeks and weeks of searching for the perfect stools. So out if 5 stools we were able to keep 3. Called Ostock customer service and a very helpful, courteous gentleman helped take care of the situation and was able to send out a new stool (fingers crossed this one doesn’t have issues) but unfortunately couldn’t send out both replacements as they were out of stock and couldn’t tell me how long it would be until they were back in. I checked the other sites that I had seen the same stool (now on sale) and was going to ordered from there until I saw the new price of my stools on OStock which had dropped its price significantly since my initial purchase. Besides the few missing threaded inserts for the bolts I give the quality of the good stool an 8/10. It’s beautiful, perfect dimensions for what we needed, and looks high end for the price. They are comfortable as well. The quality assurance could be better but again, hopefully the next ones will be fine and we can enjoy the stools for years to come.
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