Big umbrella, sturdy - and great customer service

I normally do not write reviews - but I received and set umbrella, and accidently broke one of the parts, a sleeve that holds the umbrella in upright position. Although I macgyvered it and piece worked - I called for support and they were FANTASTIC - very responsive, helpful and immediately sent out new part. All while keeping me up to date on when it will come - *** was great!