The finished product is a really gorgeous, bluish grey piece with a lot of room for storage. However, it took us hours to assemble it. It arrived in 4 large boxes, each over 50 lbs. It took a lot of time and a lot of space, and the pieces are really heavy. Because there were so many heavy pieces to move around, we ended up accidentally scratching the wood in the process. My finished product has several scratches on it, some so big that we had to strategically place the armoire in our bedroom so that no one would see them. I understand this item could not have arrived fully assembled, but I do believe there were a lot of parts of the assembly that could have been and should have been done ahead of time. Also, it would be nice if there was a way to add the optional shelf in the middle (of the top half), as the two shelves are so spread apart it makes it hard to use this item for clothes. All in all, I like this piece a lot. It is absolutely beautiful and I can tell it will last me for years. Not to mention it holds a ton of stuff! But if I had known at the time of purchase what I know now about the assembly, I would have looked for something else.
The product was very well made with strong materials. The drawers were a bit complicated putting together but if you have ever seen a roll out drawer b4 you will be able to figure it out. The only problem with the product was that b4 assembly even started there were alot of scratches and marks on the outside of the closet portion. the company provides a touch up pen for u to fix these issues but it doesnt do the job perfectly. i love the armoire and it matches perfectly with my room and i would definately recommend the product and the accompanying products to anyone lookign for a modern but classy piece of furniture.
The product itself is great for the price, I did have to email them for a couple of pieces that came damage, I truly believe they try very hard when packaging the product. Sometimes I feel some delivery drivers or freight companies take out their frustrations at work. Whatever, I have contacted South Shore directly and they will be sending out new parts.
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