Ariel Platinum 'The Hermes' Dual Flush Toilet

by Ariel
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ITEM# 11276607
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    ITEM#: 11276607

    Update the decor and functionality of your home bathroom with this toilet by Ariel that features a quiet soft close lid, dual flush capability to savewater, and a push button to flush. The toilet is easy to use, quiet, and waterefficient. Its high quality stain resistant porcelain is durableand easy to keep clean.
    • Soft close, non-slamming lid
    • Dual flush volume of 1.6/0.8 GPF
    • Elongated bowl with durable, polished porcelain
    • 12-inch Onefit rough in technology for easy installation
    • UPC Approved
    • Toilet measures 28.8 inches long x 18 inches wide x 31.2 inches high

    Assembly required - see below for instructions


    Style Contemporary
    Material Ceramic
    Type Contemporary, Dual Flush, One Piece
    Assembly Assembled
    Color White
    Set Includes 1 Piece
    Toilet Bowl Shape Elongated
    Toilet Handle Type Push
    Toilet Seat Shape Elongated
    Dimensions 28.8 inches long x 18 inches wide x 31.2 inches high
    Warranty None
    Model Number AP309
    Country of Origin China

    Customer Reviews

    5 Stars
    4 Stars
    3 Stars
    2 Stars
    1 Stars
    • Most Recent

    • Ripped out a brand new KOHLER for this
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      And I love it. The Kohler was a very expensive mistake-this toilet has never clogged or backed up in the year it has been installed. My only complaint is I cannot find a reoplacement seat at the moment . Other than that it puts the Kohler to shame

      Read More
      RM Nov 14, 2017
    • toilet
      Verified Purchase

      Looks great. I am told by others that it won't take too much paper before stopping up. I haven't had any problems with it so far.

      Read More
      Pat W. Nov 2, 2017
    • Impossible to repair
      Verified Purchase

      This user earned $1.00 in rewards for writing this review.Learn More

      While the toilet looks great, the flushing mechanisms aren't standard and I've had to repair multiple times in the two years I've had the toilet. I'll be replacing as it continues to run nonstop and this time professional repairs are not working. Very frustrating as it was a very expensive toilet that is not repair friendly.

      Read More
      Steven F. Oct 4, 2017
    • Awesome Dual Flush Toilet

      This is a great toilet. I will be purchasing and two more new toilets soon. I would definitely recommend this lovely toilet to anyone. It will be the best purchase ever

      Read More
      Nyisha H. Oct 1, 2017
    • Love this toilet
      Verified Purchase

      This user earned $2.00 in rewards for writing this review.Learn More

      We completely remodeled our master bathroom, this toilet is contemporary, great height and love the two flush system. We have had this for over a year and still working perfectly and stain free finish.

      Read More
      Viv Sep 4, 2017
    • Most Helpful

    • You will eventually be disappointed
      Verified Purchase

      We purchased the Ariel Hermes dual-flush toilet from Overstock a couple years ago for one of the bathrooms we remodeled. We loved the look of it and it seemed like a good value. After about 1 year of use, the toilet was not flushing properly, requiring multiple flushes to get things down. I tried contacting Ariel and after some digging, finally got in touch with a distributor in NJ that carried parts for the toilet. I placed an order for a replacement flush valve. After a month or two, I received a valve that didn't fit. I contacted them again and was told that they needed to get an older model of the valve and that it usually takes months because it comes from Europe and they wait until they have enough orders to fill an entire container to ship to the US. About 9 months after I first made contact, I finally received the valve that fits. I installed it and it didn't help. RIght now, it takes about 3 to 4 full flushes to get everything down. So much for efficient, effective low-flow. We are now so frustrated that we've decided to pull it out and replace it with a TOTO model. We have purchased many things from Overstock and have generally been very happy which the merchandise we get. This is the one big exception. Save yourself the aggravation and stick with the more reliable brands. Also, please keep in mind that many of these reviews are written days or weeks after a purchase during the "honeymoon period". Look for reviews like this one written at least a year or two after the purchase to get a better sense of reliability. This particular toilet model has very poor reliability and poor followup customer service. A bad combination.

      Read More
      sandiegodiy Dec 22, 2013
    • Great Engineering

      We installed this toilet a couple of days ago and we love it. It took me about 3 hours, including removing the old own. Installing this toilet does take a small amount of mechanical aptitude; about the only thing that looks like a typical U.S. toilet is the wax ring. Be sure to measure carefully. If you don't know how to find the center line of the drain/flange, measure from the edge to a wall, then again 90 degrees to that. Measure the flange diameter, divide by two, and add that to the wall measurements - that's the center of the hole. Now, subtract the dimensions given from the center of the hole to the screw holes from the wall number, and you have your hole positions. Another suggestion - attach the water line to the back of the tank before setting the toilet in place. If like ours, it's close to the wall, it's awkward to attach then. One last comment; if you go the bathroom, you may hear water drips. That's because as you add volume to the bowl, it forces water over the air trap and causes a dripping sound; nothing to be concerned about.

      Read More
      amusedpen1 Aug 11, 2010
    • Cool toilet
      Verified Purchase

      This is soooo cool looking in our newly remodeled 1/2 bath. The auto closing is a nice bonus. My husband was very impressed with the ease of installation. He did use an extra thick wax ring. It removes waste without problems. Because is works a bit differently than a standard toilet - it does have a different sound after the flush but only noticable to anal people like us. One note of caution, since it's a Euro product obtaining repair parts might be an issue. We knew that going in.

      Read More
      jakeandrosebud Dec 17, 2010
    • Ariel Platinum 'The Hermes' Dual Flush Toilet
      Verified Purchase

      IT's been a year since I purchased the toilet and I wanna to give it a try before writing a review! Great product for the $$!!!! I was looking at several places prior deciding to purchase it from Overstock and don't regret about it!!! Thanks you, Overstock!!! THe seat doesn't drop when close the top - it slowly gets down! One piece looks great and so easy to clean. Can't be happier. The price on one piece toilets is way higher at all other places i looked at! I'm happy!

      Read More
      galstl Aug 19, 2011
    • Watch the Instructions!
      Verified Purchase

      We love the toilet. The biggest issue we had was with installation. The installation template on the English version of the instructions is incorrect! the holes to be drilled in the floor for the side anchors are placed incorrectly on the template. Follow the french template or else you'll have some unattractive holes in your bathroom floor! That said, the toilet went in very easily, and works great. There is a plastic component which is installed over the flange first, and then the toilet slips on that. Really slick.

      Read More
      stansongman Nov 5, 2010

    Questions & Answers

    • Q:

      "Is this toilet flush pressure assist?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "What I said the part number for the flush valve and the fill valve?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "What is the height of the toilet bowl. with and without seat?"

      Have an Answer? Be the first to answer this question!
    • Q:

      "does this come with the seat?"

      • A:

        The seat is included.

    • Q:

      "Do you stock toilets with a extra seat height? If you did, you would be able to sale more."

      • A:

        Unfortunately, these items come as is.

    • Q:

      "Does this toilet come in a different color such as tan?"

      • A:

        This item is not currently offered in additional colors.

    • Q:

      "Where can I buy a replacement seat for the Ariel Platinum "The Hermes" dual-flush toilet?"

      • A:

        Hello dilishs, I will leave a link to toilet seats we have in stock. I hope this helps. Thank you for shopping with us.,sto22,sto35&TID=AR:TRUE&searchtype=Header

    • Q:

      "I have two questions. Will it float? Can it survive harsh weather conditions? What is the bowl circumference? I'm thinking maybe pool toilet."

      • A:

        Hello ConstipatedMan, this is meant for indoor use only. This will not float. All the dimensions we have available are shown on the last picture. Have a great day!

    • Q:

      "Is this a porcelain toilet?bidet seat and, would it be compatible with a bidet seat?\ thanksx"

      • A:

        Hello Jann, yes this is porcelain and I'm sure you would be able to find a bidet seat compatible with this. Have a great day!

    • Q:

      "Why did you choose this product?"

      • A:

        Appearance; Dimensions; Dual Flush

      • A:

        Dual flush, modern looking and smooth sides for easy cleaning

      • A:

        Modern, dual flushg

      • A:

        Modern look

      • A:

        Clean, modern lines

      • A:


      • A:

        Clean and simple elegant

      Read more Read less
    • Q:

      "Where is the toilet manufactured?"

      • A:

        Hello reric54911, this toilet was manufactured in China. Thank you for shopping with us! A.C.

    • Q:

      "can you replace the seat and cover with a standard model readily available"

      • A:

        Hello jaypwoo, you could replace the seat cover as long as it is the same size. Thank you for shopping with us! Tina

    • Q:

      "Is this Toilet US EPA WaterSense labeled? Is this toilet round or elongated bowl? What are the size/dimensions of the bowl?"

      • A:

        Hello mrracer1! This elongated bowl has measurements of 17.72 width and 18.5 length. Thanks for shopping with us! -Amanda P

    • Q:

      "I think this model toilet that I bought is defective, since I tried everything to test it per toilet’s manual? What can I do next?"

      • A:

        Hello pattik80, I sincerely apologize that you've had so many problems with this toilet. You will be contacted by Customer Care for further assistance on this issue. Thank you for shopping with us.

    • Q:

      "what is the actual color?"

      • A:

        Thank you for shopping with us swetpea. The color is white. Have a very nice day.

    • Q:

      "What color metal is the flush button? Chrome or brushed nickel?"

      • A:

        The flush button is plastic and its color is chrome.

    • Q:

      "What's the country of origin for this toilet?"

      • A:

        It is made in China.

    • Q:

      "Can you please post the manufacturer's model number for this item?"

      • A:

        The model number is AP309.

    • Q:

      "Please give measurement from the toilet back (against wall) to front of the seat - > trying to make sure its fits (if there will still be leg room in the toilet closet)."

      • A:

        I do own this toilet. The measurement that you are asking for is 29 1/2 inches.

    • Q:

      "We bought this toilet from you 2 years ago. It is time to replace the seat, but I cannot find one that fits it. All the seats I find at Home Depot don't fit. The distance between the two holes on the toilet, which connect the seat to the toilet is exactly 6 inches. All the replacement seats have a distance of 5.5 inches. Is this a european size? Do you sell the replacement seat?"

      • A:

        Unfortunately I do not have the access to this information. I would suggest contacting the manufacturer.

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