Bought on sale, ordered on Sunday, arrived on Wednesday, quick ship. Much nicer than I thought it would be, ordered 10x14 but it is a few inches smaller (about 9'8" x 13'6") and I bought a 10x14 Mohawk pad that made it nicely softer to walk on. The pile is low and easy to vacuum. Gray, greige, black and white, nice transitional pattern.
Ordered two of these...10x14 and 9x12 for a space in a spa...needed something subtle. Shipping took forever, and when they arrived in the nick of time, the larger one had a three corner tear right through the packaging...shipper's fault, not Overstock. We needed the rug immediately so I called a pro to come in and repair the rug. Looks good as new. In the meantime, Overstock immediately shipped a new rug. Told them it was not necessary, and they refunded me *** to cover the cost of the repair. Great customer service!
I ordered this rug and upon arrival some of the stitching on the edge was coming undone. Overstock was great and allowed me to send it back and sent me a new one (rolling up a 10x14 rug and getting it back into the packaging was no easy task). We got our replacement rug and just put it down 2-3 weeks ago after getting our floors done. One of the corners is already coming un-stiched! I love the look of the rug but the edges seems to be problematic.
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