just rolled out this rug and it is gorgeous. soft and plush with the colors distressed but yet vibrant!! i love love this area rug i only wish it would have come in a size 10x14.
I ordered this rug and upon arrival some of the stitching on the edge was coming undone. Overstock was great and allowed me to send it back and sent me a new one (rolling up a 10x14 rug and getting it back into the packaging was no easy task). We got our replacement rug and just put it down 2-3 weeks ago after getting our floors done. One of the corners is already coming un-stiched! I love the look of the rug but the edges seems to be problematic.
Ordered two of these...10x14 and 9x12 for a space in a spa...needed something subtle. Shipping took forever, and when they arrived in the nick of time, the larger one had a three corner tear right through the packaging...shipper's fault, not Overstock. We needed the rug immediately so I called a pro to come in and repair the rug. Looks good as new. In the meantime, Overstock immediately shipped a new rug. Told them it was not necessary, and they refunded me *** to cover the cost of the repair. Great customer service!
If you need further help or information please visit our Online Help Center