Ordered two of these...10x14 and 9x12 for a space in a spa...needed something subtle. Shipping took forever, and when they arrived in the nick of time, the larger one had a three corner tear right through the packaging...shipper's fault, not Overstock. We needed the rug immediately so I called a pro to come in and repair the rug. Looks good as new. In the meantime, Overstock immediately shipped a new rug. Told them it was not necessary, and they refunded me *** to cover the cost of the repair. Great customer service!
I bought 2 of these in different sizes and they are so nice and look pretty. We moved to an apartment and they feel really good to the feet. It took about a week for them to lay without wrinkles but look great now. We bought the 8x10 and also the 7x9. Would highly recommend.
it's not that thick of a rug but it's very attractive if you have a gray color scheme. we have had a few compliments and people are shocked to learn how much this 10x14 rug costs
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