Ordered two of these...10x14 and 9x12 for a space in a spa...needed something subtle. Shipping took forever, and when they arrived in the nick of time, the larger one had a three corner tear right through the packaging...shipper's fault, not Overstock. We needed the rug immediately so I called a pro to come in and repair the rug. Looks good as new. In the meantime, Overstock immediately shipped a new rug. Told them it was not necessary, and they refunded me *** to cover the cost of the repair. Great customer service!
I ordered this tug and was happy with it initially. Recently I purchased a rug pad that is 10x14' and found that It was tye correct size. So I measured everything and cut what was needed for my supposed 10X 13' rug. WRONG! This rug is actually 12' 9" X 9' 10". Therefore, I cut my rug pad wrong and hade to cut it AGAIN! This sounds like a small inconvenience, but try it t woth a 3 yr old and an 18month old running around constantly trying to jump on it as you are measuring/cutting. I do like the rug, but I do feel shorted! In reality, I was shorted about 4.5". That is a lot to get shorted! Just be warned if you purchase this item. Everything except the size is great about this item, which is why I gave it only 3 stars.
Ordered with the JustPlush supreme 1/2" thick cushioned felt rug pad (7x9), so I don't know how the rug alone would feel but this is EXACTLY the look my feet were going for!!! We have a split-level style house and the matter bedroom is under the living room; you can hear EVERY foot step. This looks and feels great and I'm hoping it'll help with noise control too! Thank you!
The rug is much brighter than the photo (good or bad depending on what you are looking for) Also, it is smaller than they report - more like 7x9 (barely) - but it is very soft and fluffy.
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