Ordered two of these...10x14 and 9x12 for a space in a spa...needed something subtle. Shipping took forever, and when they arrived in the nick of time, the larger one had a three corner tear right through the packaging...shipper's fault, not Overstock. We needed the rug immediately so I called a pro to come in and repair the rug. Looks good as new. In the meantime, Overstock immediately shipped a new rug. Told them it was not necessary, and they refunded me *** to cover the cost of the repair. Great customer service!
Love our 7x9 rug. Like other reviews have stated, it has a rough texture, so I would not want to use it in a child's room or room where you want to sit on the floor, but under my kitchen table it looks great!
On my monitor, the picture appeared taupe. It is definitely not taupe, it is dark grey and light grey, exactly as described. It is soft and thin and probably will not last long, but I did not expect a 10x14 rug for under $*** to last long.
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