I was very excited when I purchased this rug as it's very pretty from the photo and the details made it sound like it's a high quality, plush rug. It's still a very pretty rug, although the colors aren't quite as vibrant in the photo (I think the photo was taken with a flash so the gold background appears lighter and the other colors more vibrant), however, and this is a very big however--the pile height IS NOT as advertised. The details say a pile height of 0.75 inches and it's barely 0.5 with a generous measurement. I measured it from several spots, had a friend measure it, and this rug is by no means anywhere close to 0.75 inces pile and it's not particularly plush either. So I'm a fair bit miffed that I purchased this rug under false advertising, as I was specifically looking for a higher pile and quality rug and the details are flat out wrong.
If you need further help or information please visit our Online Help Center