Knee Support, Standard

Our team has spent countless hours finding the best products for you, and quality is non-negotiable. We're not just sellers, but also users, and we want you to enjoy your buying experience. If there's anything we can do to help, we'd love to hear from you!

Contact Information

Customer Service

For customer service inquiries or to initiate a return, please contact Smacktom at support@smacktom.com or 305-597-5066.

Return Policy

You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund. SPECIAL RETURNS INSTRUCTIONS: Once the seller approves the returns request, they will provide a Returns Merchandise Authorization. The Seller cannot accept returns for used items. The Seller charges a restocking fee of 20% that will be withheld from the refund. The Seller will issue a partial refund up to 20% for used or non-restockable items.