The two(2) screws to attach the drop down rail were both stripped. One I was able to finally tighten. The other would not go on straight. I got it 3/4's of the way and froze. Hopefully I can find a replacement at a hardware store. If Stander reads this, maybe they will send me two(2) replacements with nuts.
Had to purchase my elderly mother an adjustable twin XL bed. Could not find bed rails any where for an adjustable bed as she has problems getting in and out of bed as well as turning from one side to the other. I wanted a rail to help her get out of bed as well as a rail to prevent her from falling out the other side. I called the Stander Company and the man I spoke to was very helpful and suggested I order the EZ Adjust bed rail for one side and the Avantage for the other. I ordered and received them 2 days later. They were easy to install and well made. My Mom loves them as now she can easily reposition herself in bed and get in and out of bed. Thanks Stander for making a great product!
If you need further help or information please visit our Online Help Center