I bought the refurbished CHI, because my CHI finally (after five years) was cutting out on me. I was a little hesitant about buying refurbished, but I figured I would give it a shot. My CHI arrived in perfect condition on the outside. The site said there may be some cosmetic defects, but there were not any to my knowledge. Upon using my CHI, I have found it to work as well as my previous one. I can not tell it is a refurbished item. It works as well as the full price straightener I bought five years ago. I have only had the product about three weeks, and I do not know if the life span may be shorter due to the refurbishing, but as of now, I am a highly satisfied customer.
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