I ordered a total of seven baskets two weeks before Christmas to go to various family members. While I appreciated the ease of being able to order multiple items and enter multiple addresses for delivery, several of the orders arrived without the personal msgs I had entered, some of the messages were with the wrong basket and one of the baskets didn't arrive til the 29th....They were all guranteed to be delivered by the 25th. So my overall rating was definetly affected by the fact that I had to find out on the phone that the family member I had sent the basket to had no ideal who had sent the basket until I called. I will give OS a second chance in the future but if this type of thing happens again I will search for someone else to deliver my holiday cheer.
If you need further help or information please visit our Online Help Center