I received this jewelry box yesterday and in spite of UPS dropping it 6' over my side fence it was not damaged. I thoroughly inspected it and no damage so it was packaged very well. My only issue with it was that it would not lock. I unscrewed the lock plate on the lid and tried all kinds of ways to extend it out to make it closer to the locking mechanism. Didn't work. I rotated the lock plate on the lid end for end and, voila, it locks. Also, I agree with another reviewer that it has more of a cherry/mahogany undertone so if you're looking for black or espresso this is not it. It is dark, but you can see the subtle reddish/brown undertone. But it is very nice and the drawers are ll designed a little differently which I found very useful for all of the different types of jewelry.
If you need further help or information please visit our Online Help Center