let me start by saying that I love BB technology and have been a dedicated user for years. They are the only phones that will get good reception where I live and I have tried most reputable brands. BB is by far the best for me out in the country and several miles from he nearest towner with many wooded hills around me. I would add though that I wish they made a rugged type phone or at least a rugged case for those who need them. I have a neck issue that causes me to drop small items without warning, I have had this phone a few months and really dont like the slider design. I just dropped my phone last night on a sidewalk and now the camera and track button are not working properly. I will be returning this one now. I can say that I love the overstock protection plans because I have used them over the years and will continue to because they are well worth the money for someone like me regardless of the brand of phone. As for my replacement, it will be another BB (just a different style) and I will buy it here with a protection plan.
This product was good , the phone looks new and useable , I recommend it even though it’s a refurbished item , people won’t notice that it was used cause the appearance looks good. I love this phone ! It’s the best purchase, overstock always held great products, I love everything bought on overstock , overall I will rate this purchase a five star ! But sometimes you do get a phone that doesn’t look as good as the one you got earlier so it’s a chance you’re taking to see which phone you’ll get , but my satisfaction was great about this item ! Thanks
I ordered this phone because I also need to be able to use it internationally. I had a Windows HTC phone before and ordered this one because I was already used to this type of phone and I didn't want to spend *** on a phone and it's a very basic but decent device. I'm not the person who downloads tons of apps. I basically use it for calling and texting, checking mails and occasionally for surfing the web. I have two small kids and use the camera a lot, so I wanted a decent camera because it's easy to have it on hand all the time... So this phone does all that. Received it really quickly, but when I opened the box it had AT&T logo on it. However I was able to use it with my sim card from another carrier. I started configuring the phone. Without downloading any apps, I saw that half of the storage capacity was already taken. So I checked the settings of the phone and saw that this was the 8 GB version *****************************************************. I called Overstock's customer support right away and had a very friendly representative. They suggested a refund for the price difference, but 16 GB vs 8 GB is only *** so to me that was not worth it (and the memory of this phone isn't expandable because it has no SD slot). They told me they were going to replace it and I received the new phone within a few days. However, I received the 8 GB AT&T version... AGAIN!!! So I'm very disappointed now and contacted customer support again and they told me they we're sending me the correct phone as soon as possible. I asked if they're sure Overstock actually does sell the 16 GB unlocked version, otherwise they should remove it from their website. I'm waiting for my new phone to arrive and am very anxious to find out if the third phone will actually be a 16 GB unlocked phone...
If you need further help or information please visit our Online Help Center