Excellent product. Never had a problem with Tripp-Lite products. I bought this over several other choices that I saw that were cheaper but were considered inferior to this particular device.
All units arrived in good condition. Would rather not have to test them in a real situation. But it's nice to have the security there. I believe that all Tripp Lite units should also have a USB port to charge cell phones and other devices using utilizing the battery as well as the standard plugs. 4 stars as they are not tested in a real nasty situation. Hopefully never.
Tripp-Lite is always synonymous with quality & dependablity. Have used other popular brands but they've all failed just outside their warranty period. Have several SmartPros in production and they continue to work well beyond the warranty period. Won't by another brand.
I use this UPS for my home computer system including my printer, router and modem. It runs flawlessly and with the smart application it will take down my system after a preset amount of time. Living in FL we have many outages due to thunder storms and this UPS keeps my equipment safe from surges etc. Tripp Lite products are well made and customer service if needed is very good.
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