Works as promised, good little mount for the price. It did take me a while to get it set up to mount my 19' TV, but I'm not that handy. As long as you make sure all is level, it should come up strait. If the TV is still crooked eventhough everything on the mount is level, check how the mount is secured to the TV. There is a little play there since its a universal mount, so it may take a couple tries to get it right.
We're on our second television but still using the same mount. We don't take full advantage of the motion arm - set it where it works best and have left it in the same position.
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