Not all that pleased with this one, the cost of the device comes with the expectation that you get something without major downsides. I can list some glaring ones. For starters, I have to restart my PC to get the software to recognize the scanner after being idle. This is incredibly inconvenient and a terrible failure on Fujitsu's part. This is with all the troubleshooting they recommend, which boils down to trying different USB ports, and reinstalling the software. A lot of the time documents get misaligned (Receipts in particular) and do not feed correctly, entering the scanner straight and falling into an angle. While the scanner software does correct and straighten documents scanned crooked, it only detects documents coming through the center of the feed tray and stops a scan prematurely if the receipt has fallen out of that sensors view. Keeping the document or receipt straight in the feed tray is very difficult, even with the guides. When feeding a document 14 inches or longer, the scanner quits scanning at the 14 inch mark and feeds the rest of the paper. The best fix I can come up with is tearing the original document to make two pages for one, and this makes the resulting PDF very confusing when the document contains print on both sides. Overall though, it is a huge improvement over your basic all-in-one printer. The thing that bugs me is that I paid this extraordinary price for a device that requires a lot of coddling. Will not purchase a Fujitsu next time!
This scanner is a replacement for a 10-year-old ScanSnap fi-5110E02. The major difference between it and my old scanner is speed and an improved paper feed. The software is essentially the same (I was using S1500 software) and the end result is also close to the same as the fi scanner. Pictures are better with the new scanner. I give this scanner the highest marks. One issue that did arise was that the site to download the Nuance PDF Converter software has been down. For me this is not a problem since I have both Nuance PDF Converter Pro and Adobe Acrobat.
My old scanner could only do one page at a time. This new one is so easy to set up and use and scans multiple pages and en scans duplex (front and back of a page). Very cool!
I purchased the ScanSnap because I read positive reviews about it online. I have been very disappointed with paper jams, crooked scans, etc. I wish I would have gotten a bigger, better scanner. It would have been worth the extra dollars to help me get things done in a timely fashion. If I could return it, I probably would. It has been a disappointment.
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