I've only had the scanner about 24 hours. My main reason for purchasing is to be able to scan 35 mm slides so that I can use the images in a PowerPoint presentation. It's actually working very well. The "confusing" instructions for 35mm slides are scattered throughout despcriptions of the 4 possible scanning modes; however, for the "Full Auto Mode" there is a special note in a box which says that 35mm slides can only be scanned in "Full Auto Mode." Since finding that bit of informaiton, scanning has been easy, and results are acceptable. The Users Manual has an index. However, it's not useful. There are only 2 entries for slides, and neither reference is the one about the requirement to scan 35 mm slides in "Full Auto Mode." Epson should review the entire Users Manual for accuracy and clarity.
Have been using the scanner for 18 months with excellent results. My main use is for scanning film in 120 and 35mm, both color and B&W. The settings allow for good configuration tuning. My only complaint is that the software is a bit primitive. For instance, it does not allow auto thumbnail recognition in 35mm, except for standard full frame (24 x 36mm). I have to scan a lot of panoramic and half frame negative strips in 35mm; it is a pain to select manually each frame. This is quite surprising since in 120 all the sizes may be configured without any problem - and it works wonderfully. You may need to look for third-party software!
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