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ScanSnap iX500 Desktop Scanner for PC and Mac

by Fujitsu
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ITEM# 15034476
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Technical Specifications

  • Description
  • General Information
  • Technical Information
  • Network & Communication
  • Interfaces/Ports
  • Software
  • Power Description
  • Physical Characteristics
  • Miscellaneous

ScanSnap iX500 Desktop Scanner for PC and Mac


The ScanSnap iX500 provides PC and Mac users an effective way to greatly reduce paper clutter, storage space, and security risk associated with unmanaged paperwork at home or office. For even greater accessibility and usefulness, users can now scan wirelessly to a PC or Mac as well as iOS or Android mobile devices.

General Information
Manufacturer Fujitsu
Manufacturer Part Number PA03656-B005
Manufacturer Website Address http://us.fujitsu.com
Brand Name Fujitsu
Product Line ScanSnap
Product Model iX500
Product Name ScanSnap iX500 Desktop Scanner for PC and Mac
Product Type Sheetfed Scanner
Technical Information
Large Format No
Image Sensor CIS
Optical Resolution 600 dpi
Hardware Resolution 600 x 600 dpi
Scan Color Color
Maximum Mono Scan Speed (ppm) 25
Maximum Color Scan Speed (ppm) 25
Media Type Business Card
Media Size B6 4.92" x 6.93", B5 6.93" x 9.84", Letter 8.50" x 10.98", 2" x 2", A5 5.83" x 8.27", Custom Size, Ledger 11" x 17", A3 11.69" x 16.54", A6 4.13" x 5.83", A4 8.27" x 11.69"
Maximum Scan Size Ledger - 11" x 17"
Scanning Modes Duplex
ADF Capacity 50 Sheets
Network & Communication
Wireless LAN Yes
Wireless LAN Standard IEEE 802.11b/g/n
Software Included
  • ScanSnap Manager (Mac)(PC)
  • ScanSnap Organizer (PC)
  • ABBY FinerReader (Mac)(PC)
  • Evernote (Mac)(PC)
  • Card Minder (Mac)(PC)
  • Searchable PDF creation software
Power Description
Power Source AC Supply
Input Voltage 220 V AC, 110 V AC
Operating Power Consumption 20 W
Off-Mode Power Consumption 400 mW
Standby Power Consumption 400 mW
Sleep-Mode Power Consumption 1.60 W
Physical Characteristics
Form Factor Desktop
Height 6.6"
Width 11.5"
Depth 6.2"
Weight (Approximate) 6.61 lb
Package Contents
  • ScanSnap iX500 Desktop Scanner for PC and Mac
  • AC Cable
  • AC Adapter
  • USB Cable
  • Safety Precautions
  • Software DVD
  • ScanSnap Carrier Sheet
Additional Information

USB Connected:

  • Operating Mode: 20W or less
  • Sleep Mode: 1.6W or less
  • Auto Standby (Off) Mode: Less than 0.4 watt

Wi-Fi connected:

  • Operating Mode: 20W or less
  • Sleep Mode: 2.5W or less
  • Auto Standby (Off) Mode: Less than 0.4 watt
Platform Supported Handheld
Environmentally Friendly Yes
Environmental Certification EPEAT Silver

Customer Reviews

5 Stars
4 Stars
3 Stars
2 Stars
1 Stars
  • Most Helpful

  • Solid, Speedy Machine
    Verified Purchase

    I'm happy with this scanner. The first one I ordered was inconsistent about grabbing the paper to draw through, but a simple call to O.com solved that with an easy return and replacement with the same model. This unit is great and I'm very happy with it. It's fast and has plenty of options as to how you want to save and organize the information. The only downside is the online manual. It's too involved to follow with the installed applications. I don't think it's a particularly great manual so I've been supplementing my education with youtube videos. This scanner can do a lot of wonderful things, my suggestion would be better instructions on how to best maximize the capacity of the unit. It's compact, wireless to ONE computer, and folds up nicely for easy storage when not in use. This is one purchase you should feel good about spending a little more on.

    Read More
    jmaillot Feb 6, 2014
  • ScanSnap faster than a Speeding bullet
    Verified Purchase

    Easy install and software isn't too intrusive. I installed this for one of our older CSRs and she picked it up right away. No issues in understanding how and where to scan. Really fast too, my boss had to scan a document that was over 100 pages and it was done before he got a cup of Coffee. Had to buy one for his office too.

    Read More
    willyb21 Oct 25, 2013
  • Pricey scanner worth every cent many times over !!
    Verified Purchase

    Let me start by saying kudos to Overstock overall!! No sales tax, free shipping and great customer service keeps me as a repeat customer. Have noticed their selection of goodies expanding recently so plan to start paying more attention to their email specials!! SHIPPED OVERNIGHT WITHOUT ASKING FOR IT - I ordered this scanner on Monday am - order status shows shipped from Ontario, CA by Monday pm and it was on my doorstep Tuesday @ 4pm (delivered by Ontrac). GOOD ONLINE ORDER HISTORY - I've made a handful of purchases since 2003 that I can go remind myself anytime I need a sanity check on how much I really spend online. Most of the items (such as the down pillows for my head) are still being enjoyed so overall i've been happy with the quality of products I've received from overstock. NOW FOR THE ACTUAL PRODUCT REVIEW..... If you've ever hunted for a receipt (for warranty) or looked at older faded receipts that are no longer readable (I usually tuck into the appliance manual), then cursed yourself for not photocopying (like me) - then for a mere $*** those days of frustration can be a thing of the past. This is a workhorse - scans single sided and double sided papers in no time. Receipts on flimsy thermal paper smushed in my handbag do not bother it. It does not have a TWAIN compliant driver so i can't scan directly to Acrobat or Quicken like i can with my $*** canon multifunction 4570. However my Canon ADF (auto doc feeder) cannot do receipts. Scanning receipts one at a time on the glass is VERY time-consuming. At $400 this is pricey however for the amount of time it has saves me has more than paid for itself many times over. I scanned a years worth of receipts and papers in an hour and took another 3 hrs to name each of the PDFs - made getting everything over to my accountant much less of a chore than prior years. FUJITSU BUNDLED SOFTWARE is FANTASTIC once you get used to it. I thought I would hate it as I am so used to scanning directly to Acrobat with the canon and then adjusting each file and naming as I go along. Talk about being in the dark ages and not knowing it!! It took about a day to get used to doing this differently and it is so much faster to batch scan and then rename afterwards. I tweaked my fujitsu scanner software for minimum size and auto detect color mode. The PDF file size (done by fuitsu) is half of what the canon can do, in color and much clearer (even with min file size). I'm sure there will be people that say storage is cheap however you have not factored in the amount of time it takes to do full backups. I say every little bit counts and have been able to get rid of 3 filing cabinets plus a wall of 3 ring binders (those have been donated to our local school). Total of 20 years worth paper baggage scanned in one weekend. We labeled each PDF with the date of the doc, short name $ amt (for receipts and invoices) plus short description if space permitted. I found that once you have a logical way to name each doc you will find that they semi sort themselves in the folder. POST SALES SERVICE I had some problems getting the wireless scanning to work from Ipad directly to scanner. Was able to get a live knowledgeable person to help troubleshoot within 5 minutes. 4.5* for no twain compliant driver but 5* for the user friendliness and quality of the scans. 5***** (to the power of 5) for Fujitsu post sales customer service. 5* overall for the hardware.

    Read More
    laylasee Oct 9, 2013
  • Most Recent

  • So easy to use
    Verified Purchase

    Set up quickly and easily. Plug and play. It's compact, so it doesn't take up much room on the desk. Helped cut down on all that paper clutter!

    Read More
    clubomicki Jul 29, 2017
  • For MAC
    Verified Purchase

    excellent. Used more than once a day. Great way to store tax clutter. Does not require maintenance after maintenance. Rollers hold grabbing for a long time before replacing. Fujitsu tech support is there.

    Read More
    Gary B. Feb 23, 2017
  • Solid little scanner overall
    Verified Purchase

    This scanner is really a time-saver--it scans both sides of your documents and feeds automatically, which is a whole lot faster than scanning one piece at a time and flipping to get both front and back. I've had some issues with figuring out the software--generally it's simple, but every once in awhile it tells me I can't do X while Y is on, and I have no idea why Y is on. It's easy to fix, and maybe I'd avoid it entirely if I bothered to read the instructions (which says a lot about how easy it is to use--it's intuitive enough that I haven't gotten around to reading them). I was a little frustrated when El Capitan came out and rendered my scanner unusable for a couple days, but the software update came quickly and all is well again. I'd buy this again without hesitation.

    Read More
    LadyDoc Jan 20, 2017
  • The best scanner out there!
    Verified Purchase

    so many options and so valuable.

    Read More
    OstkUser605443 Jan 19, 2017
  • good
    Verified Purchase

    works well but sometimes connecting with the wireless to the computer the program has to be reset

    Read More
    gavin b. Dec 31, 2016

Questions & Answers

  • Q:

    "Can this scanner scan photographs?"

    • A:

      Hello Morgan T., yes, this can scan photographs. Thank you for shopping with Overstock!

  • Q:

    "Is this item new or is it refurbished?"

    • A:

      Hello ACAUG99, this item is new. Thanks for shopping with us!

  • Q:

    "Hello--Does this product come with the manufacturer's US warranty? Thanks!"

    • A:

      Hello bobusn, yes, this device includes a warranty. Thank you for shopping with us!

  • Q:

    "Why did you choose this product?"

    • A:

      Rated #1 Excellent reviews

    • A:

      my office uses the ScanSnap iX500 and I love the speed, quite and efficiency. I know it can do more than what we use it for, so i want one in my home office. Awesome product!

    • A:

      Great product

    • A:


    • A:

      looked at reviews

    • A:

      I love the one I use at work. It is fast and easy to use. I want to scan my Mother's old pictures. I brought a picture into work to see how accurate the scanned picture was to the original. It came out great. Have to have one for home. Thanks for such a great product.

    • A:

      My neighboring Office Suite staff has been admiring the efficiency and quality of this scanner for a while. Finally i saw it in action today and just could not resist ordering it for my home. perhaps i would order one for office as well once i get to know the scanner up close and personal.

    • A:

      Because it looks like an amazing product!

    • A:

      Have one already and its great

    • A:

      Excellent reviews. Dozens of these in use at my workplace. Ease of use.

    • A:

      I love the one I have and need another for the growth of my company.

    • A:

      For my home office

    • A:

      I was looking for an easy to use process for tax info and for mother n laws Medicaid receipts. I read all reviews and decided to give this a try.

    • A:

      We have a small business and we do a lot of scanning. We need a reliable fast scanner.

    • A:

      we have some already and love it

    • A:

      We have over 10 of these scanners in our office and love them. They last a long time and really get the job done quickly and easily.

    • A:

      I have two of these for a busy tax office. They are fast accurate and the filing system is fabulous! It is especially nice to get the adobe license with the scanner.

    • A:

      I have a scan snap at the office and it works great...now I bought one for home.

    • A:

      Best scanner on the market!

    • A:

      I had a ScanSnap S510, but Fujitsu no longer supports it, so it lacked the necessary drivers when I upgraded to Windows 10. Too bad...was a good machine. I trust this will be as good.

    Read more Read less
  • Q:

    "I'm going to try again. I know it comes with adobe acrobat, but which version of adobe acrobat does it come with? x or xi?"

    • A:

      Hello j, thank you for your inquiry. Unfortunately, the information you have requested is currently unavailable. You will receive an email notification once an answer is posted. Have a great day.

  • Q:

    "Does this scanner come with acrobat X or acrobat XI?"

    • A:

      Hello j, this item features Adobe Acrobate (PC). Thank you for shopping with us.

  • Q:

    "How many pages is this scanner able to scan at a time?"

    • A:

      Hi deirdre111, 25 page per minute. Please feel free to contact us again with any further questions. Thank you for shopping with us!

    • A:


    Read more Read less
  • Q:

    "Is this item brand new in box, refurbished, or reconditioned? Does it come with all standard cables, software discs, hardware, etc?"

    • A:

      Hi phreeflow, The new ScanSnap iX500 Desktop Scanner for PC and Mac Package Contents: ScanSnap iX500 Desktop Scanner for PC and Mac AC Cable AC Adapter USB Cable Safety Precautions Software DVD ScanSnap Carrier Sheet Please feel free to contact us again with any further questions. Thank you for shopping with us!

    • A:

      Mine just arrived. It appears to be brand new in box. Plugged it in ad working within 10 minutes. Contains scanner, USB cable (I assume 3.0 compliant), small power brick and cord, full copy of Acrobat XI Standard (with serial printed on CD sleeve so DONT THROW AWAY) and a longer plastic sleeve for scanning fragile and odd sized docs.

    Read more Read less
  • Q:

    "the title states its a printer? I thought this was only a scanner."

    • A:

      You are correct this is only a scanner, we are very sorry about the confusion.

  • Q:

    "does this scanner perform two sided scanning?"

    • A:

      Thanks for your interest, yes this scanner has duplex scanning.

  • Q:

    "Does this Bundle come with Adobe X"

    • A:

      This bundle only comes with the Adobe Acrobat. Have a great day.

Shopping Tips & Inspiration

Shipping & Returns

Contact Information
Shipping Information:

Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
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Standard Return Policy for Electronics:

The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More Details

For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.

** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.