Laptop was as advertised. Very clean, looked almost new. No start up issues or software problems. Came with Windows 7 and none of the advertising junk that come on new computers. On delivery it was missing the power cord. Called with minimal wait time and they shipped one out. Received in a couple days. The battery would not hold a charge more than 10 min. This time I e-mailed the issue. 3 days latter, a replacement battery. Yeah, a little bit of a quality control issue. But the customer service made up for it.
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