Purchased this because of overall rating. The key B does not respond well. I also had difficulty with updating, had to google how to fix it. Something specific with Microsoft Windows 7. Other then these two complaints, it's good.
LAPTOP: Love it. Exactly what I wanted, although not as described. The details said Windows 7 Pro. When I got it, it had instructions that the original key was no longer valid and had a new one with Windows 7 Home. Ok, I'll live. But it also sid 6 GB of RAM and actually had 8, so that more than made up for it!! SHIPPING: What a joke! I ordered this 2 weeks before vacations, on a Saturday. Expected delivery was Mon/Tues of following week - about 10 days. Didn't ship for almost a week and then finally arrived the night before vacation, so I was scrambling to get it setup. In the world that Amazon has created, I found this unacceptable. While I don't expect everyone to be Amazon, I do use that as the standard and 12 days to receive a non-customized product just isn't acceptable. Furthermore, I would have paid for faster shipping, but the options only got it here a day earlier and the original (wrong) estimate would have been fine.
My son had one exactly like this issued by his company. He loved it and recommended it so I got it. Built like a tank, little heavier than most but feature loaded, just the right combination of specs and works great! Small issue with Windows 7 Pro Update but that is a Windows issue, not the laptop. The refurbisher, Joy, is truly a joy to work with. This is my second purchase of a Joy refurb and they are super nice and efficient to work with. I had to contact them because of the afore mentioned update issue and they replied almost immediately with a fix! I can't say enough about them. Overstock has the best selection and best prices of refurb computers I have found.
You owed never know it was refurbished, it looks and works like brand new. Santa got an A+ on this one. I really like the white color and the size is a great value for a chrome book. My daughter 9, has a Lenovo chromebook and this one is much better, and I am a big can of the Lenovo laptop windows version.
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