Laptop 1 -The shell of the laptop has been covered by a metallic looking sticker with several bubbles. This is only superficial and I can overlook this. Unfortunately, the keyboard keys have new 'labels'. A few are quite crooked (along with core i5 label). Also, these labels cover the raised bumps that would normally allow a typist to feel that their index fingers have correct placement (especially important when the user of this laptop is enrolled in a typing course). The mouse stick in the middle of the keyboard has a cap that easily comes off with the slightest touch. Not all laptop rubber feet were on the laptop. Wireless mouse must be plugged in on left side for it to work by USB port. Laptop 2 - Laptop rubber feet - some are missing but it looks like someone took the time to try to color them in with permanent marker. Top of screen has a line across it. The laptop screen flickers at time. Not all of the USB slots work. These laptops were bought for my children to use at school. Mailing back for return or repair is not feasible until Christmas break. This is an inconvenient situation.
If you don't know, HP's Zbook is their top of the line business class notebook. To me, Biz class = robustness and better quality components. I actually dropped one from about 31/2 feet and it works fine. They classify it as a mobile workstation and I think that is true. For more details, look up the ZBook on HP's site. This unit came with i7, 16GB ram, 240SSD drive plus optional M.2 SSD slot, (can you say "faaaaaast"?) and Win10pro. Great value for price - even if priced 100 - 150 more. (I work in IT if that gives any weight to my enthusiasm for ZBooks - Did I mention that they are designed for graphics intensive work?) My only negative is that mine rates a Grade B refurb. Refurbs always state that there may be minor marks scuffs etc. And that is part of the discounted price - so I have no problem with that. Rarely does a seller, even a major manufacturer, describe how to what extent minor defects may be. I have seen some use a grading system and this would be a grade B -but luckily, just over one issue. The outside perimeter of the top lid is very noticeably marked and scuffed all the way around. Just enough to be really noticeable and annoying. So be alerted that there might be more noticeable appearance issues than the refurb disclaimer may state. Having said that, however, I completely endorse this product. I use my laptop for 10 hours a day and much of the time as intended - on my lap. I expect this Zbook to meet my needs for quite some time.... Enjoy yours if you get one and Good Luck in your computer search if this one's not the right laptop for you.
I actually love the performance of the laptop as a whole and think it was a great purchase that I would definitely do again. However, my fear of buying a refurbished item slightly manifested in that the battery it is beyond horrible. In fact, I believe they may have forgotten to refurbish it. I can't go more than 1-2 hours max on a charge. I am almost constantly hooked to my charger when using the computer. But with the overall performance of the laptop and the pricepoint I paid, I decided to keep it for the fear of exchanging it for one that was truly messed up. So I guess I'm saying, yes it's worth buying; however, be prepared for the possibility of finding some sort of flaw that will have to be weighed against the what if of an exchange. I'm risk averse, so this one's a keeper. Had the battery been ok, my rating would have been a 4.5!
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