First off this is a Chromebook. I've seen a lot of reviews on this site and others from people who were thinking they were buying a "regular" laptop and were disappointed. A Chromebook has Linux-based Chrome OS for its operating system- the Google Chrome browser is what is mostly used for performing tasks; most apps and data stay in the cloud and aren't downloaded onto the laptop itself. It doesn't have a CD/DVD drive, but it does have 3 USB ports and a micro SD slot for adding more storage. This is made to be portable, not for heavy-duty programs. If you want something that you can download a lot of programs or play games move on, you're not going to be happy with this product. I bought this to use when I wanted to go out of the house to do online work and didn't want to take my expensive 17" laptop in case it became damaged or was stolen (also it's big and heavy). I am very happy with it for this usage. It's lightweight and just the right size to throw in a large purse or backpack. I also love the screen- it has a more matte texture that doesn't reflect glares like my previous laptops have. One more note: I've seen some people here and other places saying you can't right-click or that there is something wrong with their Chromebooks touchpad. You need to use the alt key and click at the same time. I highly recommend looking up a tutorial before you worry that your touchpad is broken. I was concerned at first myself and looked into it and realized it was just user error!
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