First of all, it wouldn't connect to a wireless service. Right away I had to replace the wireless card. When my friend opened the computer to check it out, he discovered that it had only ONE GB of memory, not 2 GB as the product was described, not a huge problem as I was expanding the memory anyway. Be warned to make sure the product has all of the specs as advertised. If you aren't computer savvy, I recommend you have someone knowledgeable to help you check over it. Expect a multitude of automatic Windows updates and patches to download once you activate the OS. Mine installed over 200. I rated this a good deal overall, because Dell makes a quality product. After all, it is a USED laptop. You should expect to have to put a little more money into it for upgrades/replacements. The two problems I had with it were minor and easily fixed. So far, I'm very pleased with the computer's performance.
I actually bought this tablet as an art/drawing/sketching supplement to my Surface Pro tablet. While it may not have a retina screen like an iPad Pro, the screen is still good enough for apps like Sketchbook, Art Rage, etc. in addition, MS Office for Android works well on the tablet, including Excel (which I use for statistical work), so with the S Pen and an optional Bluetooth keyboard, this is a great alternative to a low end laptop.
extremely happy with the laptop, the 16 GB of RAM and the SSD are really noticeable providing fast load times and good response the screen and keyboard were clean and like new, the only indication that this is a used portable are the light wear marks on a few of the corners of the case. perfect size for traveling and preparing presentations I went to the Lenovo site to download and install the latest drivers and to update the BIOS. The system is running great with MS Office 2016 installed.
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