I replaced another Fellowes shredder with this one. I liked the old one better. They both shred ok, but to empty the old one you picked the top off by the built in handle. The new one has no handle, just two dents in the sides of the top requiring two hands. The window to check the level of shredded material in the new one is smaller too giving you less time to realize it will need to be emptied soon.
I was a little apprehensive about purchasing this unit, because I saw a few negative reviews. But when I read them, the reviews appeared to refer to dishonest sellers or possible user error. Every function on my unit works flawlessly -- fax, copier and answering system. My previous Panasonic units, one for home use and one for the office, lasted over ten years. I hope this one continues to work well for at least as many years.
This shredder is much quieter than my old Fellowes which lasted me 7 years. I like the big basket so you don`t have to frequently empty it. My old one had a pullout basket which was nice. This shredder you have to remove the top to empty, which is O.K. since it has a larger basket.
My laptop modem / software stopped working correctly. I had a few hundred pages to fax. I went to the store and purchased the Brother IntelliFax-2840. I searched online first before going to the store, to check out the features and reviews. I have since faxed all of the documents and then some. People are complaining that the USB cable is not included. How many printers / fax machines have ever included the cable? Try almost none. People read the specifications, the descriptions, what is included and the reviews. The memory is huge, holding up to 400 pages in memory. The fax can load an almost unlimited amount of pages, if you add a few on top as it is scanning the document(s) into the machine for faxing or copying. The specifications list 20 if stacked evenly or 30 if angled. This fax is mainly for personal or small business use. This fax is perfect for my uses.
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