"Why did you choose this product?"
very good and easy to used...
GoPro Hero 5 Black (CHDHX-501)by GoPro
Focus Camera is a photographic specialty retail store in Brooklyn, NY in business for 51 years.
For customer service inquiries or to initiate a return, please contact Focus Camera at firstname.lastname@example.org or 1-800-221-0828 ext 8202.
You can initiate a return for new and unopened items within 30 days of delivery for a refund. To qualify for a refund, items must be in new and unused condition with all original materials and/or accessories. If a return is not received at our processing facility within 30 days, it may be subject to a partial refund. You will be responsible for return shipping costs. However, if the return is a result of a fulfillment error, product defect, or damage incurred during shipping, we will refund the full cost of the merchandise. We will provide a pre-paid return shipping label for Non-Buyer's Remorse returns. All returns are subject to inspection, and if found not to be an error on our part, the return shipping costs will be withheld from your refund. SPECIAL RETURNS INSTRUCTIONS: The Seller cannot accept returns for used items. The Seller charges a restocking fee of 15% that will be withheld from the refund.
ITEM#: 23367797IN THE BOX
- HERO5 Black Camera
- The Frame (HERO5 Black)
- Rechargeable Battery (HERO5 Black)
- Curved Adhesive Mount
- Flat Adhesive Mount
- Mounting Buckle
- USB-C Cable
- Easy Control with Touch Screen, Voice Control and 1-Touch Recording
- Durable, 33' Waterproof Construction - Take Anywhere
- Stunning 4K Stabilized Video
- Pro Quality 12MP Images
- Single, Burst and Time Lapse Modes
- RAW Photo and WDR Photo Modes - Editing Flexibility and Detailing
- Compatible with GoPro Plus Cloud Subscription and Quick Mobile Editing App
GoPro Hero5 4K Ultra HD Action Camera (Black) - CHDHX-501 - CHDHX-501
The GoPro Hero5 4K Ultra HD Action Camera (Black) is primed and ready for your next outdoor adventure. Take the HERO5 over mountains, underwater and wherever you desire to capture stunning 4K videos and 12MP photos. Voice control, one-button touch and a convenient touchscreen display make this an extremely easy to use cam. Get creative with the GoPro Hero5.
Control Couldn't Be Easier
Control the GoPro Hero5 Camera with one or even no touch. Press the shutter button just once to power the camera on and start the recording automatically. You can also control it via voice commands -- completely hands-free. The convenient, 2-inch display itself can be controlled via a touchscreen that lets you preview and play back shots, change your settings and trim footage. Ths Hero5 also uses GPS technology to zero in on your location. This may be the most interactive and impressive GoPro yet.
Rugged, Waterproof Build
The GoPro Hero5 is waterproof to 33 feet (10m) without a housing. It's built for durability.
High Quality Video and Photos
With advanced video stabilization, the Hero5 keeps your movies smooth and stable whether handheld, mounted or otherwise. In addition to high quality 4K videos, the GoPro Hero5 also provides crisp audio and professional-level 12MP photos. Capture great photos in Single, Burst and Time Lapse modes. Take RAW photos for extra flexibility when using advanced photo editing software, and use WDR photo mode for more detail in shadows and highlights. Download the GoPro mobile editing app Quick to tinker with and cut your files and put together amazing footage.
Share to the Cloud
Get an optional GoPro Plus subscription that allows your Hero5 to automatically upload your photos and videos directly to the cloud. Once they're on there, you can easily view, edit and share them.
While we aim to supply accurate product information, it is sourced by manufacturers, suppliers and marketplace sellers, and has not been provided by Overstock.
|Camcorder Weight||4.9 oz. or less|
|LCD Screen Size||2 in. or Less|
|Number of Battery||1|
|Power Type||Rechargeable Batteries|
|Recording Media||Memory Card|
|Removable Media Type||Memory Cards|
|Country of Origin||United States|
Hero 5 Black
Very nice camera with easy to use touchscreen. Great upgrade from the 4 and Hero 3 cameras. Would recommend. Buy accessories off amazon for *** . Much cheaper than packaged deal they offer here on this site. But overall very happy and pleased with purchase.
Item was received in a timely fashion. However, the packaging is in poor condition. The top portion (plastic casing) has dozens of scratches on all sides. It looks like it was used as a hockey puck (see picture below). Right below the plastic casing (where the cardboard type material begins) both the left and right top corners have been torn down. It appears as though someone attempted to retrieve the product via the front rather than the bottom where the factory seal is (see pictures below). The corners of the bottom are also beat up a bit and I feel like this Go Pro may have been a return. The accessories located underneath the camera (in the portion of the box that is not visible) are not secure and can be heard jumbling around. After inspecting the packaging I tried to reach the seller immediately. My first attempt was 2 weeks ago today. I have made several attempts via phone (left msgs) as well as email to no avail. No one has returned my calls or responded to my emails. I have spoken with Overstock reps on multiple occasions who have also attempted to reach out to the seller with no luck. I have ordered from Overstock several times previously and have always been satisfied with the product and service. I am so disappointed this time because although they have no control over the product that I received they should be doing more to help resolve this issue. Instead, I get the same old....we are so sorry this is happening, I will escalate your case, a supervisor will be in touch with you tomorrow, the head of the market place sellers will be in touch with you tomorrow etc. etc. To my dismay, no one has reached out to me from Overstock with the exception of an email that I received last night stating that they believe they have resolved my issue, they were closing my case and to please contact the seller at ******** which is the same number that is listed on the Overstock website (the same number that I have been trying for 2 weeks). I was so upset that I called overstock immediately and the rep explained that one of the staff did in fact touch base with the seller and hopefully I would hear from seller 1st thing this morning. Well guess what....no call again today. Why didn't Overstock call me while they had the seller on the line? Why didn't Overstock insist the seller reach out to me immediately? If this item wasn't a $400+ gift this may not be as big of a issue as long as the product actually works and the accessories are not broken. However, I do not want to even attempt checking out the product and accessories and risk damaging the packaging anymore than it already is. The sad thing is that overstock is still allowing this seller "FocusCamera" to sell on their website. I just do not understand. Obviously, there is something shady when I can't even get a return call from the seller. I googled "Focus Camera" today (something that I should have done before making the purchase) and much to my dismay I found negative review after negative review on Yelp. Customers dealing with bait and switch issues, receiving refurbished items when they were supposed to be new, items that were received non-working but seller won't accept a return, poor customer service, being hung up on, poor communication, refunds not being received (the complaints go on and on). Out of 85 reviews 46 of them gave 1 star and 4 gave 2 stars. So more than half of the consumers who purchased from this seller were dissatisfied. Apparently they also sell on several other popular sites so if you are a buyer (especially of a bigger ticket item) please be aware when purchasing online.
Great buy!! Purchased this as a gift for my so! He uses it for all outdoor sports, hiking, fishing, snowboarding! Great picture quality and fantastic video quality! I want one for myself!!
very good and easy to used
Should have purchased this years ago. Great unit with many features that's I'm still learning to use.
Came in as advertised. Got a great price too
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Shipping & Returns
Sold and Shipped by Focus Camera, An Overstock Marketplace Seller
Focus Camera is a photographic specialty retail store in Brooklyn, NY in business for 51 years.
Our standard shipping method is ground shipping. We also offer expedited shipping for most items. Your final
shipping cost and estimated delivery timeframe will be available at checkout.
Standard shipping details
Expedited shipping details
Standard Return Policy for Electronics:
The items must arrive at our warehouse within 30 days of purchase. You must return items in their original condition to qualify for a full refund. We will issue a partial refund of up to 70 percent if returned items have been opened, used, or returned late. More Details
For your protection, all orders are screened for security purposes. If your order is selected for review, our Loss Prevention Team may contact you by phone or email. There may be a two business day delay to process your order.
** Most Oversize orders are delivered within 1-4 weeks. Some orders may take 6 weeks to be delivered.