I had an Hp flatbed and use a Macintosh computer as I am a retouching artist. The Hp was OK but they neglected to update the software with Apple's penchant for constant OS improvements. I looked for a new scanner and looked to Epson since I have 3 of their printers and have been happy with performance and support. The epson is elegant in design and the software well supports its features. I like the location of the controls and even though it seems like a small thing, I really like that the lid stays up when you open it. When you are positioning multiple pieces of artwork on the glass it frees up both hands to do the work. The resolution is great and warm up time is minimal.
I bought this scanner about 2 years ago and have used it heavily doing over 8,000 film scans (mostly 35mm negatives). For the price, I was extremely pleased with this product - I did need to get it replaced at almost a year, but it was under warranty (it was getting a green/red line down each scan). The refurbished one they sent me worked great for about a year and has now started to act up a little. I'm guessing I've probably have used this product more than most people would and not overly upset on this at the price point. Hence the 4 versus 5 stars. The first thing to learn is to REMOVE the panel on the top cover (it slides off) if you want to scan negatives - the instructions were not very clear on this, but I quickly figured this out. The ICE for scratch and dust works well - I still spray my film with compressed air before putting it on the flatbed. The other thing I wish they would have included in the instructions were looking for "Newton Rings" that might show up on some of the scans. At first I thought they were finger prints, but later researched it and it has something to do with the curve of some of the negatives. There are some ways to correct this - the easiest way that I found worked ok was putting the negatives in upside down in the holder (then inverting the picture using the S/W).
I purchased this scanner to scan slides from 40-50 years ago. I have used Epson scanners before in other settings, but never owned one myself. I am thrilled to finally own one that I can use at any time! The scanner processes four slides at a time. This takes a little time to go through an 80-slide carousel, but it's well worth the wait. I have not used all of the features of this scanner, but other reviews indicate that the other features are very useful. Epson makes a fine product, one that I would highly recommend.
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