Works as promised, good little mount for the price. It did take me a while to get it set up to mount my 19' TV, but I'm not that handy. As long as you make sure all is level, it should come up strait. If the TV is still crooked eventhough everything on the mount is level, check how the mount is secured to the TV. There is a little play there since its a universal mount, so it may take a couple tries to get it right.
This desk mount arm is very sturdy and is well made. I recommend it to anyone wanting more desk space and a lot of flexibility in monitor positioning. I am using one with a 24 inch Dell LCD and the other with a 20 inch Dell LCD. Both are working great, are stable, and allow for a large range of positions and viewing angles. My only desire is to have a taller mounting pole included with the arm. I have the arm at its highest settings, and although it is fairly in the correct viewing height, I will still be placing an extra small piece of wood between the desk and mounting bracket to make it taller. I contacted Ergotron sales directly to inquire about purchasing their taller mounting pole separately, but have yet to hear back after 1 month.
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