UPS delivered the item on time. It was well packaged and even came with a mouse and keyboard (which was not mentioned as being included). Windows installed easily and did all the necessary updates. VERY EASY to set up. The case is in near perfect condition. Upon opening the case I saw that it had been thoroughly cleaned with no trace of dust. The fans are quiet which is very nice. One complaint: I tried installing a second DVD burner (it came with one), and I found that the BIOS had been "customized" and could not be modified IN ANY WAY. The extra drive should have been plug and play, but it doesn't recognize an additional SATA DVD burner? And as you scroll through the BIOS, not everything is displayed other than the specific parts that the refurbisher set up. You can't change anything, including boot order! And if you try to enter the RAID utility when booting the computer up, you're notified "there are no devices detected, press any key to continue" which initiated a restart. This would not be a problem for probably 99% of users, but I am in the 1% club that would like to have access to those things (BIOS changes, the ability to add additional optical drives, and the ability to set up RAID-0 for redundancy). I'm giving this a 5 star rating because of the processor (i7), the quantity of RAM (16 GB), storage capacity (2 TB), overall visual condition, and, to be honest, the blistering speed of this "used/pre-owned/experienced/re-conditioned" device. I just hope I'm not writing this review too early, because I just set it up last night and there is only a 30-day warranty. Although experience has shown that if there will be a problem, it will manifest itself early (fingers crossed!).
The refurbished Lenovo ThinkCetre M77 is a very good computer. This was refurbished by Joy Systems which I have bought other refurbished machines from in the past. They do an excellent job of refurbishing. My only issue is that there was a dent in the end of the case when I received it. It doesn't affect the operation of the computer so I am still fine with the purchase. That is the only reason I rated a 4 instead of a 5.
It came fast in the mail 3 days. Looks good can be used mainly for web-surfing. However, this desktop computer is not compatible with Microsoft. Can be used as a computer in the living room to monitor what children are doing. Easy to assemble. Just can't use it for work I need Microsoft software to do my job.
Purchased 4 of these for a small office. Needed to upgrade from Windows XP but was reluctant to go to Win 8. Found these with Win 7 Professional. No other software on machine, but most of our software needs are through outside vendors or via internet. For us, just needed to add Office and we were good to go. Clean towers with new keyboards and mice. Only had for four weeks but extremely happy with purchase.
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